Bookseller - Temporary

Barnes & Noble•Geneva, IL

24d•$15

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find books and other products. The role also supports efficient store operations by maintaining attractive displays, unpacking and shelving deliveries, and operating registers to provide prompt, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and willingness to learn. The position requires mastering operational skills including using store technology, merchandising, operating registers, receiving and shelving merchandise, locating products, supporting the café team when needed, and following loss prevention and de-escalation procedures. As experience grows, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales initiatives and new releases. The role involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work at other stores when able and needed to support the wider Cluster. The position offers a career path toward Senior Bookseller as skills and expertise develop. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including availability for a store open early mornings to late evenings every day, including weekends and most holidays.
Positive, energetic, purposeful, and reliable approach to assigned work.
Supportive and considerate conduct toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and store knowledge.
Ability to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.
Enjoyment of bookselling.

Responsibilities

Welcome customers, answer questions, and help connect them with appropriate books and products.
Maintain store presentation, displays, and cleanliness, including merchandising books, gifts, toys, and other categories.
Operate registers quickly, competently, and reliably.
Receive and unpack deliveries and shelve merchandise efficiently and accurately.
Use store technology and information tools to locate books and products.
Support the café team when needed.
Follow loss prevention procedures and de-escalation techniques, identify theft or problematic behavior, and seek support as appropriate.
Build knowledge of fiction, nonfiction, children's books, educational toys and games, specialty games, hobbies and collectibles, music, movies, and newsstand products.
Maintain store sections and backstock and present books in an attractive manner.
Make effective book and product recommendations to customers.
Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Support colleagues and, when able and needed, other stores in the wider Cluster.
Comply with company policies and procedures.