Bookseller - Temporary

Barnes & Noble•Plantation, FL

About The Position

A Barnes & Noble Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports store presentation and efficient operations by unpacking and shelving deliveries, maintaining displays, and operating registers to provide professional, friendly service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to assigned work, consideration for colleagues, cheerful customer service, and willingness to learn. The position requires mastering operational skills including using store technology, merchandising books and other products, operating registers, receiving and shelving deliveries, locating products, supporting the café when needed, and following loss-prevention and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work in other stores when able and when needed to support the wider Cluster. As they gain experience, they develop knowledge of books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives and new releases. Booksellers who master the skills of the role are expected to advance to Senior Bookseller. The position is temporary, and employees must comply with company policies and procedures.

Requirements

  • Reliable and punctual attendance for scheduled shifts.
  • Flexibility and responsiveness to store scheduling needs, including the ability to fill scheduling gaps when able.
  • A positive, energetic, hardworking, and reliable approach to assigned tasks.
  • Supportive and considerate conduct toward colleagues.
  • Cheerful, helpful customer service.
  • Aptitude and willingness to learn new skills and knowledge.
  • Ability to use varied technology, including registers, computers, tablets, programs, and other tools comfortably and efficiently.
  • Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

  • Welcome customers, answer questions, and help connect them with appropriate books and products.
  • Maintain attractive store presentation, displays, product sections, and cleanliness.
  • Unpack and shelve deliveries and maintain backstock efficiently and accurately.
  • Operate registers quickly, competently, and reliably.
  • Use store technology and information tools to locate books and other products.
  • Support the café team when needed.
  • Follow loss-prevention procedures and use de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
  • Develop knowledge across fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand products.
  • Make book recommendations and support sales objectives, including Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
  • Support colleagues and, when able and needed, other stores in the wider Cluster.
  • Comply with company policies and procedures.

Benefits

  • Employee Discount
  • Employee Assistance Program (EAP)
  • Sick Pay
  • Paid Time Off, including paid Maternity and Parental Leave
  • Company Paid Holidays
  • 401(k) with Company Match
  • Transit benefits
  • Comprehensive health benefits, including medical, dental, and vision coverage
  • Healthcare and Dependent Care Spending Accounts
  • Healthcare Spending Account
  • Disability Benefits
  • Life Insurance
  • Tuition Reimbursement
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