Bookseller - Temporary

Barnes & Noble•Fort Collins, CO

7d•$15•Onsite

About The Position

A Barnes & Noble Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find appropriate titles and products. The role also supports the store’s presentation and efficient operation by unpacking and shelving deliveries, tidying displays, and serving customers at the register. Booksellers are expected to demonstrate reliable attendance and punctuality, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. They receive training in store operations and are expected to become proficient in using technology, merchandising, register operations, receiving and shelving stock, locating products, supporting the café team when needed, and following loss-prevention and de-escalation procedures. The position involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work in other stores when able and when needed to support the wider Cluster. As they gain experience, they develop product knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives. With mastery of the role’s skills, booksellers are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, filling scheduling gaps when able.
Approach work positively and perform assigned tasks purposefully, energetically, and reliably.
Be supportive and considerate of colleagues and helpful to the team.
Provide cheerful, helpful customer service.
Show aptitude and willingness to learn new skills and acquire store knowledge.
Be comfortable and efficient using varied technology and tools.
Perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect readers with suitable titles and products.
Maintain attractive store presentation by tidying displays and keeping the store clean.
Unpack deliveries and shelve products efficiently and accurately.
Operate registers quickly, reliably, and professionally.
Use store technology, including registers, computers, tablets, programs, and other tools.
Maintain book, gifting, toy, and other product presentation through merchandising and visual merchandising.
Find books and other products using personal or colleague knowledge, BookMaster, and available information tools.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Maintain store sections and backstock and assist customers with shopping.
Make book recommendations and support sales objectives, including Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Comply with company policies and procedures.