Bookseller - Temporary

Barnes & Noble • Mobile, AL

4d • Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find books and other products. The role also helps maintain attractive store presentation and efficient operations by unpacking and shelving deliveries, tidying displays, and operating registers in a quick, friendly, and professional manner.

Booksellers are expected to demonstrate reliable attendance, flexibility when scheduling gaps arise, a positive and energetic approach to assigned work, consideration for colleagues, cheerful customer service, and a willingness to learn. They are trained to use store technology and tools, maintain book and other product displays, operate registers, support receiving and shelving, locate products, assist the café team when needed, and follow loss-prevention and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and considerable walking. Booksellers may support other stores in the wider Cluster when able and needed.

As they gain experience, Booksellers build knowledge of the store’s books and other product categories, maintain sections and backstock, make recommendations, and help customers. They also support sales objectives, including Monthly Picks, Book of the Year, Membership, preorders, products, and new releases. Employees who master the role’s skills are expected to advance to Senior Bookseller. Booksellers must comply with company policies and procedures.

Requirements

• Demonstrate reliable and punctual attendance for scheduled shifts.
• Be flexible and responsive to store scheduling needs when able.
• Bring a positive, purposeful, energetic, and reliable approach to work.
• Be supportive and considerate of colleagues.
• Provide cheerful, helpful customer service.
• Show aptitude and willingness to learn new skills and knowledge.
• Be comfortable and efficient using varied technology and tools.
• Develop merchandising, visual merchandising, and register-operating skills.
• Be able to perform prolonged standing, repetitive bending, lifting, and considerable walking.

Responsibilities

• Welcome customers, answer questions, and help them find appropriate books and other products.
• Maintain attractive store presentation, including merchandising, displays, cleanliness, and product sections.
• Unpack and receive deliveries, and shelve products efficiently and accurately.
• Operate registers quickly, reliably, and professionally.
• Use store technology, including registers, computers, tablets, programs, BookMaster, and other information tools.
• Locate books and other products accurately using personal knowledge, colleagues, and available information tools.
• Support the café team when needed.
• Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
• Build knowledge across fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
• Maintain store sections and backstock and make effective recommendations to customers.
• Support sales objectives and share knowledge of key offerings with customers and colleagues.
• Maintain reliable and punctual attendance, demonstrate flexibility where possible, and support colleagues.
• Support other stores in the wider Cluster when able and needed.
• Comply with company policies and procedures.

Benefits

• Employee discount
• Employee Assistance Program (EAP)
• Sick pay
• Paid time off, including paid maternity and parental leave (for eligible scheduled hours)
• Company-paid holidays (for eligible scheduled hours)
• 401(k) with company match (for eligible scheduled hours)
• Transit benefits (for eligible scheduled hours)
• Comprehensive medical, dental, and vision benefits (for employees scheduled 30 hours or more)
• Healthcare and dependent care spending accounts (for employees scheduled 30 hours or more)
• Disability benefits (for employees scheduled 30 hours or more)
• Life insurance (for employees scheduled 30 hours or more)
• Tuition reimbursement (for employees scheduled 30 hours or more)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed