Bookseller - Temporary

Barnes & Noble•Plainfield, IN

About The Position

A Barnes & Noble Bookseller is an integral member of the bookselling team, welcoming customers, answering questions, and helping readers find suitable titles and products. The role also contributes to attractive store presentation and efficient operations by unpacking and shelving deliveries, maintaining displays, and operating registers in a quick, friendly, and professional manner. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and hardworking approach, consideration toward colleagues, cheerful customer service, and a willingness to learn. The job requires mastering operational competencies and developing bookselling knowledge over time. As experience and skill grow, Booksellers are expected to contribute increasingly to the store and may advance to Senior Bookseller. The work involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work in other stores when able and when needed to support the wider Cluster. They must comply with company policies and procedures.

Requirements

  • Reliable and punctual attendance for scheduled shifts.
  • Flexibility and responsiveness to store scheduling needs, including willingness to fill scheduling gaps when able.
  • Positive, energetic, hardworking, and reliable approach to assigned tasks.
  • Considerate and supportive conduct toward colleagues.
  • Cheerful, helpful customer service.
  • Aptitude and willingness to learn new skills and knowledge.
  • Ability to use varied technology, including registers, computers, tablets, programs, and other tools comfortably and efficiently.
  • Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.
  • Ability to support work at other stores when able and needed.

Responsibilities

  • Welcome customers, answer questions, and help connect readers with appropriate titles and products.
  • Maintain an attractive, clean, and well-presented store, including book, gifting, toy, and other product displays.
  • Operate registers quickly, competently, and professionally.
  • Support receiving and unpacking deliveries and shelve products efficiently and accurately.
  • Use available information tools, BookMaster, and team knowledge to locate books and other products accurately.
  • Support the café team when needed.
  • Follow loss prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
  • Build knowledge of fiction, nonfiction, children's books, educational toys and games, specialty games, hobbies and collectibles, music, movies, and newsstand products.
  • Maintain store sections and backstock and present books and other products attractively.
  • Make effective book recommendations and help customers with their shopping.
  • Support sales objectives and products, including Monthly Picks, Book of the Year, Membership, preorders, and new releases.
  • Maintain reliable and punctual attendance, respond flexibly to store scheduling needs, and support colleagues.
  • Comply with company policies and procedures.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off
  • Paid maternity and parental leave
  • Company-paid holidays
  • Transit benefits
  • 401(k) with company match
  • Comprehensive health benefits, including medical, dental, and vision coverage
  • Healthcare and dependent care spending accounts
  • Healthcare spending account
  • Disability benefits
  • Life insurance
  • Tuition reimbursement
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