Bookseller - Temporary

Barnes & Noble • Austin, TX

12d

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find appropriate books and products. The role also supports the store’s presentation and efficient operation by unpacking and shelving deliveries, tidying displays, and operating registers with speed and professionalism.

Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and willingness to learn. The role involves becoming proficient with store technology, merchandising and visual presentation, register operations, receiving and shelving products, locating items using available resources, supporting the café when needed, and following loss-prevention and de-escalation procedures.

As experience develops, Booksellers build knowledge across books and other store categories, maintain sections and backstock, recommend products, and support sales objectives such as Monthly Picks, Book of the Year, Membership, and preorders. Booksellers may work in other stores when able and needed to support the wider Cluster. The role follows company policies and procedures, and successful development of the outlined skills is expected to lead toward the next career-path step, Senior Bookseller.

Requirements

• Reliable and punctual attendance for scheduled shifts.
• Flexibility and responsiveness to store scheduling needs; the store is open early mornings through late evenings, every day, including weekends and most holidays.
• Positive, purposeful, energetic, and reliable approach to assigned work.
• Considerate and supportive behavior toward colleagues.
• Cheerful, helpful customer service.
• Aptitude and willingness to learn new skills and acquire knowledge of the store.
• Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.
• Comfort and efficiency using varied technology, including registers, computers, tablets, programs, and other tools.
• Willingness to support the café team when needed.
• Ability to understand and follow loss-prevention procedures and de-escalation techniques.

Responsibilities

• Welcome customers, answer questions, and help connect readers with appropriate titles and products.
• Maintain attractive store presentation by tidying displays and merchandising books and other products.
• Unpack deliveries and accurately shelve books and other products.
• Operate registers quickly, reliably, and professionally.
• Use registers, computers, tablets, programs, BookMaster, and other available tools to support store operations and locate products.
• Maintain clean and well-presented book sections, gifting, toys, and other product categories.
• Support the receiving process and maintain sections and backstock effectively.
• Support the café team when needed.
• Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
• Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
• Recommend books and other products to customers and support key sales objectives, including Monthly Picks, Book of the Year, Membership, and preorders.
• Maintain reliable and punctual attendance and fill scheduling gaps when able.
• Support colleagues and, when able and needed, work in other stores in the wider Cluster.
• Comply with company policies and procedures.

Benefits

• Employee discount
• Employee Assistance Program (EAP)
• Sick pay
• Paid time off, including paid maternity and parental leave, for employees scheduled 20 hours or more per week
• Company-paid holidays for employees scheduled 20 hours or more per week
• Transit benefits for employees scheduled 20 hours or more per week
• 401(k) with company match for employees scheduled 20 hours or more per week
• Comprehensive medical, dental, and vision benefits for employees scheduled 30 hours or more per week
• Healthcare and dependent care spending accounts for employees scheduled 30 hours or more per week
• Disability benefits for employees scheduled 30 hours or more per week
• Life insurance for employees scheduled 30 hours or more per week
• Tuition reimbursement for employees scheduled 30 hours or more per week

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed