Bookseller - Temporary

Barnes & Noble•Bridgehampton, NY
•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find appropriate books and products. The role also supports store presentation and operations by unpacking and shelving deliveries, maintaining displays, and operating registers to provide quick, friendly, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach, consideration for colleagues, cheerful customer service, and a willingness to learn. They are trained in store operations and technology, merchandising, register use, delivery receiving and shelving, product lookup, café support, loss prevention, and de-escalation. As their experience develops, Booksellers build knowledge of books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives and new releases. They comply with company policies and procedures and may work in other stores when able and needed to support the wider Cluster. Booksellers who master the role are expected to advance to Senior Bookseller.

Requirements

  • Reliable and punctual attendance for scheduled shifts.
  • Flexibility and responsiveness to store scheduling needs; stores are open early mornings through late evenings every day, including weekends and most holidays.
  • A positive, energetic, reliable, and willing approach to assigned work.
  • A supportive and considerate approach to colleagues.
  • Cheerful, helpful customer service.
  • Aptitude and willingness to learn new skills and store knowledge.
  • Ability to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
  • Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

  • Welcome customers, answer questions, and connect readers with books and other products.
  • Maintain attractive store presentation, displays, cleanliness, and merchandising across books and other product categories.
  • Unpack and shelve deliveries and maintain sections and backstock accurately and efficiently.
  • Operate registers quickly, competently, and reliably.
  • Use store technology and information tools, including BookMaster, to locate books and products.
  • Support the café team when needed.
  • Follow loss prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
  • Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music, movies, and Newsstand products.
  • Make effective book recommendations and help customers with their shopping throughout the store.
  • Support sales objectives and initiatives such as Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
  • Maintain reliable and punctual attendance and fill scheduling gaps when able and responsive to store needs.
  • Support colleagues and, when able and needed, other stores in the wider Cluster.
  • Comply with company policies and procedures.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off, including paid maternity and parental leave
  • Company-paid holidays
  • 401(k) with company match
  • Transit benefits
  • Medical, dental, and vision health benefits
  • Healthcare and dependent care spending accounts
  • Healthcare spending account
  • Disability benefits
  • Life insurance
  • Tuition reimbursement
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