Bookseller - Temporary

Barnes & Noble • Cranberry Township, PA

7d

About The Position

A Bookseller is an integral member of the bookselling team and helps make the bookstore a welcoming gathering place for readers and the community. The role involves greeting and assisting customers, recommending books and products, maintaining attractive store displays, receiving and shelving deliveries, and operating registers with speed and professionalism.

Booksellers are expected to demonstrate reliability, punctuality, flexibility, a positive and hardworking approach, consideration for colleagues, cheerful customer service, willingness to learn, and enthusiasm for bookselling. They work as part of a busy team and are trained to master the operational competencies of the role, including use of store technology, merchandising, register operation, delivery handling, product lookup, café support when needed, and awareness of loss prevention and de-escalation procedures.

As experience grows, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives and new releases. They are expected to comply with company policies and procedures. With demonstrated mastery, they are expected to advance to Senior Bookseller. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also work in other stores when able and when needed to support the wider Cluster.

Requirements

• Reliable and punctual attendance for scheduled shifts.
• Flexibility and responsiveness to store scheduling needs, including the ability to fill scheduling gaps when able.
• A positive, purposeful, energetic, and reliable approach to assigned work.
• Consideration and support for colleagues and cheerful, helpful customer service.
• Aptitude and willingness to learn new skills and store knowledge.
• Comfort and efficiency using varied technology, including registers, computers, tablets, programs, and other tools.
• Ability to perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

• Welcome customers, answer questions, and help connect them with appropriate books and products.
• Maintain attractive store presentation, displays, cleanliness, and product sections.
• Unpack and shelve deliveries and maintain backstock effectively.
• Operate registers quickly, accurately, and professionally.
• Use store technology and information tools, including BookMaster, to locate books and other products.
• Develop and apply knowledge of fiction, nonfiction, children’s books, and other store categories to assist customers and make recommendations.
• Support sales objectives such as Our Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
• Support the café team when needed.
• Understand and follow loss prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support as appropriate.
• Work collaboratively with colleagues and, when able and needed, support other stores in the Cluster.
• Comply with company policies and procedures.

Benefits

• Employee discount
• Employee Assistance Program (EAP)
• Sick pay
• Paid time off
• Paid maternity and parental leave
• Company-paid holidays
• Transit benefits
• 401(k) with company match
• Comprehensive health benefits, including medical, dental, and vision
• Healthcare and dependent care spending accounts
• Disability benefits
• Life insurance
• Tuition reimbursement

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed