Bookseller - Temporary

Barnes & Noble•Dedham, MA

23d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and other products. Booksellers also maintain attractive store presentation and support efficient operations by unpacking and shelving deliveries, tidying displays, and operating registers in a quick, friendly, and professional manner. Booksellers are expected to demonstrate reliable attendance, flexibility when scheduling gaps arise, a positive and dependable approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. The role involves mastering store operations, including using technology and registers, merchandising books and other products, receiving and shelving deliveries, locating products with available tools, supporting the café team when needed, and following loss-prevention and de-escalation procedures. As experience grows, Booksellers develop knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and the newsstand. They use this knowledge to maintain sections and backstock, make recommendations, assist customers, and support sales initiatives and new releases. The position involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also work at other stores when able and when needed to support the wider Cluster. Advancement to Senior Bookseller is expected as skills and expertise develop. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including availability across early mornings, late evenings, weekends, and most holidays as needed.
Positive, purposeful, energetic, hardworking, and reliable approach to assigned tasks.
Considerate and supportive conduct toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and store knowledge.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect them with books and other products.
Maintain attractive store presentation, cleanliness, displays, and product sections.
Unpack and receive deliveries and shelve products accurately and efficiently.
Operate registers quickly, competently, and in a friendly, professional manner.
Use registers, computers, tablets, programs, BookMaster, and other information tools effectively.
Support book and non-book visual merchandising, including gifting, toys, and other product categories.
Locate books and other products for customers using personal and colleague knowledge and available tools.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge across books and other store categories and use it to maintain sections and backstock and assist customers.
Make effective book recommendations and support sales objectives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Maintain reliable and punctual attendance and fill scheduling gaps when able.
Support colleagues and, when able and needed, other stores in the wider Cluster.
Comply with company policies and procedures.

Benefits

Employee discount.
Employee Assistance Program (EAP).
Sick pay.
Paid time off, including paid maternity and parental leave, for employees scheduled 20 hours or more per week.
Company-paid holidays for employees scheduled 20 hours or more per week.
Transit benefit for employees scheduled 20 hours or more per week.
401(k) with company match for employees scheduled 20 hours or more per week.
Comprehensive medical, dental, and vision benefits for employees scheduled 30 hours or more per week.
Healthcare and dependent care spending accounts for employees scheduled 30 hours or more per week.
Disability benefits for employees scheduled 30 hours or more per week.
Life insurance for employees scheduled 30 hours or more per week.
Tuition reimbursement for employees scheduled 30 hours or more per week.