Bookseller - Temporary

Barnes & Noble•Jacksonville, FL

13d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports store operations by maintaining attractive displays, unpacking and shelving deliveries, keeping the store tidy, and operating registers with friendly, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility when scheduling needs arise, a positive and energetic approach, consideration for colleagues, cheerful customer service, willingness to learn, and enthusiasm for bookselling. They receive training in store operations and are expected to become proficient with store technology, merchandising, register operations, receiving and shelving, product lookup, café support when needed, loss prevention, and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also work at other stores when able and when needed to support the wider Cluster. As they gain experience, Booksellers develop knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives and new releases. The role offers a career path toward Senior Bookseller as skills and expertise develop. Employees must comply with company policies and procedures. Benefits depend on scheduled weekly hours and location; the posting describes different benefit packages for employees working under 20 hours, 20–29.99 hours, or 30 or more hours per week.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including possible shifts at different times of day and on weekends or most holidays.
Approach work positively and perform assigned tasks purposefully, energetically, and reliably.
Be supportive and considerate of colleagues.
Provide cheerful and helpful customer service.
Show aptitude and willingness to learn new skills and knowledge.
Be comfortable and efficient using varied technology, including registers, computers, tablets, programs, and other tools.
Develop and apply merchandising and visual merchandising skills.
Operate a register competently.
Support receiving, unpacking, and accurate shelving of deliveries.
Use product knowledge, colleagues, BookMaster, and available information tools to find products accurately.
Understand and follow loss prevention procedures and de-escalation techniques.
Meet the role’s physical demands, including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find appropriate books and other products.
Maintain attractive store presentation, displays, and cleanliness.
Unpack deliveries and shelve products accurately and efficiently.
Operate registers quickly, reliably, and professionally.
Use store technology and information tools to locate books and products.
Support the café team when needed.
Follow loss prevention procedures, identify theft or problematic behavior, and seek support when appropriate.
Develop knowledge of fiction, nonfiction, children’s books, and other store product categories.
Maintain book sections, other merchandise sections, and backstock effectively.
Make book and product recommendations to customers.
Support sales objectives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Comply with company policies and procedures.
Work in other stores when able and needed to support the wider Cluster.