Bookseller - Temporary

Barnes & Noble•Allen, TX

12d•Onsite

About The Position

A Barnes & Noble Bookseller is an integral member of the bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also contributes to store presentation and efficient operations by unpacking and shelving deliveries, tidying displays, and operating registers in a quick, friendly, and professional manner. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and dependable approach to work, consideration for colleagues, and cheerful customer service. They should be willing to learn, enjoy bookselling, and meet the store’s behavioral and operational standards. The position is temporary and involves working as part of a busy team; employees may also support other stores in the wider Cluster when able and needed. The role requires proficiency with varied technology and store tools; merchandising and visual merchandising; register operations; receiving, unpacking, and shelving deliveries; locating products using personal knowledge, colleagues, BookMaster, and other information tools; supporting the café team when needed; and following loss-prevention procedures and de-escalation techniques. As experience grows, Booksellers develop product knowledge, maintain sections and backstock, make customer recommendations, and support sales initiatives and new releases. They are expected to comply with company policies and procedures and may advance to Senior Bookseller as they master the role’s skills.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including filling scheduling gaps when able.
Positive, purposeful, energetic, hard-working, and reliable approach to assigned tasks.
Supportive and considerate conduct toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and acquire store knowledge.
Willingness to use varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Nice To Haves

Enjoyment of bookselling.
Book and product knowledge that can be developed across the store’s categories.
Ability to work in other stores when able and when needed.

Responsibilities

Welcome customers, answer questions, and help connect readers with appropriate titles and products.
Maintain attractive store presentation, including tidying displays and maintaining book and other product sections.
Unpack and shelve deliveries and maintain backstock accurately and efficiently.
Operate registers quickly, reliably, and professionally.
Use store technology, programs, and tools comfortably and efficiently.
Support the receiving process and accurately shelve products.
Locate books and other products using personal knowledge, colleagues, BookMaster, and available information tools.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support as appropriate.
Develop knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Make effective book and product recommendations to customers.
Support sales objectives and initiatives, including Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Maintain reliable attendance, respond flexibly to store scheduling needs, and support colleagues.
Comply with company policies and procedures.

Benefits

Employee discount.
Employee Assistance Program (EAP).
Sick pay.
Paid time off, including paid maternity and parental leave, for employees scheduled 20 or more hours per week.
Company-paid holidays for employees scheduled 20 or more hours per week.
401(k) with company match for employees scheduled 20 or more hours per week.
Transit benefits for employees scheduled 20 or more hours per week.
Comprehensive medical, dental, and vision benefits for employees scheduled 30 or more hours per week.
Healthcare and dependent care spending accounts for employees scheduled 30 or more hours per week.
Disability benefits for employees scheduled 30 or more hours per week.
Life insurance for employees scheduled 30 or more hours per week.
Tuition reimbursement for employees scheduled 30 or more hours per week.