Bookseller - Temporary

Barnes & Noble•Wyomissing, PA

12d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming and assisting customers, connecting readers with books and products, maintaining attractive store displays, and helping ensure efficient store operations. The role includes working registers, unpacking and shelving deliveries, maintaining clean and well-presented merchandise sections, and supporting the café team when needed. Booksellers are expected to maintain reliable attendance, be flexible and responsive to store needs, work positively and reliably, support colleagues, provide cheerful customer service, and learn new skills and knowledge. Booksellers are trained to use store technology and tools, develop merchandising and visual merchandising skills, serve customers at the register, receive and shelve merchandise accurately, and locate products using personal and colleagues’ knowledge and available information systems. They are also expected to understand loss prevention procedures and de-escalation techniques, recognize theft or problematic behavior, and seek support when needed. The work involves prolonged standing, repetitive bending, lifting, and substantial walking. Booksellers may support other stores in the wider Cluster when able and needed. As they gain experience, Booksellers build knowledge of books and other product categories, maintain sections and backstock, make recommendations, and support sales objectives and new releases. With demonstrated mastery of the role’s skills, the Bookseller is expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store needs, including filling scheduling gaps when able.
Approach work positively and perform assigned tasks purposefully, energetically, and reliably.
Be considerate and supportive of colleagues.
Provide cheerful and helpful customer service.
Show aptitude and willingness to learn new skills and acquire new knowledge.
Comfortably and efficiently use registers, computers, tablets, programs, and other tools.
Perform physical work involving prolonged standing, repetitive bending, lifting, and substantial walking.
Comply with company policies and procedures.

Responsibilities

Welcome customers, answer questions, and help them find suitable books and other products.
Maintain attractive store presentation, cleanliness, displays, and merchandise sections.
Work registers quickly, reliably, and professionally.
Unpack and receive deliveries and shelve merchandise accurately and efficiently.
Use store technology and information tools to locate books and other products.
Support the café team when needed.
Follow loss prevention procedures, identify theft or problematic behavior, use de-escalation techniques, and seek support when appropriate.
Develop knowledge of books across fiction, nonfiction, and children’s categories and use it to maintain sections and recommend books.
Build knowledge of educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Support sales objectives and products, including Our Monthly Picks, Book of the Year, Membership, and preorders.
Maintain reliable and punctual attendance and be flexible in responding to store scheduling needs.
Support colleagues and, when able and needed, other stores in the wider Cluster.