Bookseller - Temporary

Barnes & Noble•Ladue, MO

4d•Onsite

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find appropriate books and products. The role also supports the store’s presentation and efficient operation by unpacking and shelving deliveries, maintaining displays, and operating registers to provide quick, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility when filling scheduling gaps, a positive and energetic approach to assigned work, consideration for colleagues, cheerful customer service, and a willingness to learn. The role involves learning operational skills such as using registers, computers, tablets, and other tools; merchandising and maintaining store sections; receiving and shelving deliveries; locating products; supporting the café team when needed; and following loss prevention and de-escalation procedures. As experience grows, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and help customers. They also support sales objectives, including Our Monthly Picks, Book of the Year, Membership, preorders, products, and new releases. Booksellers may work in other stores when able and needed to support the wider Cluster. The position is a step in a career path that may lead to Senior Bookseller as skills develop. Employees must comply with company policies and procedures. The work involves prolonged standing, repetitive bending, lifting, and extensive walking.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including availability for shifts across early mornings to late evenings, weekends, and most holidays.
Positive, willing, energetic, hardworking, and reliable approach to assigned tasks.
Supportive and considerate conduct toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.
Willingness to support the café team when needed.

Responsibilities

Welcome customers, answer questions, and help them find books and other products.
Maintain attractive store presentation, displays, cleanliness, and efficient store operations.
Unpack and shelve deliveries accurately and efficiently.
Operate registers quickly, reliably, and professionally.
Use registers, computers, tablets, programs, and other tools efficiently.
Maintain book presentation and merchandising across gifting, toys, and other product categories.
Locate books and products using personal and colleagues’ knowledge, BookMaster, and available information tools.
Support the café team when needed.
Follow loss prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or issues.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
Maintain store sections and backstock and present books attractively.
Make book recommendations throughout varied sections and assist customers with shopping.
Support sales objectives such as Our Monthly Picks, Book of the Year, Membership, and preorders, and share relevant knowledge with customers and colleagues.
Support sales of key products and new releases.
Fill scheduling gaps when able and support other stores in the wider Cluster when able and needed.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for employees scheduled 20 or more hours per week)
Company-paid holidays (for employees scheduled 20 or more hours per week)
Transit benefits (for employees scheduled 20 or more hours per week)
401(k) with company match (for employees scheduled 20 or more hours per week)
Comprehensive health benefits, including medical, dental, and vision (for employees scheduled 30 or more hours per week)
Healthcare and dependent care spending accounts (for employees scheduled 30 or more hours per week)
Disability benefits (for employees scheduled 30 or more hours per week)
Life insurance (for employees scheduled 30 or more hours per week)
Tuition reimbursement (for employees scheduled 30 or more hours per week)