Bookseller - Temporary

Barnes & Noble•Louisville, KY

5d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports the bookstore’s day-to-day operation by maintaining attractive displays, unpacking and shelving deliveries, tidying the store, and operating registers while providing friendly, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility when scheduling needs arise, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. They receive training in store operations and are expected to become proficient with store technology, merchandising, register operation, receiving and shelving stock, product discovery tools, café support, loss prevention, and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also work at other stores when able and when needed to support the wider Cluster. As they develop, they build product knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales initiatives. Demonstrated mastery of the role is expected to lead to advancement to Senior Bookseller.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including availability to fill gaps when able.
A positive, energetic, hardworking, and reliable approach to assigned tasks.
A supportive and considerate attitude toward colleagues.
A cheerful, helpful approach to customer service.
Aptitude and willingness to learn new skills and acquire store knowledge.
Ability to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find books and other products.
Maintain attractive store presentation, including displays, merchandising, and cleanliness.
Unpack deliveries, receive stock, and shelve products accurately and efficiently.
Operate registers quickly, reliably, and professionally.
Use store technology and information tools, including BookMaster, to locate products.
Support the café team when needed.
Follow loss prevention procedures, identify theft or problematic behavior, and seek support when appropriate.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Maintain sections and backstock and present books and other products attractively.
Make book and product recommendations to customers.
Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Maintain reliable and punctual attendance and help fill scheduling gaps when able.
Collaborate with colleagues and, when able and needed, support other stores in the wider Cluster.
Comply with company policies and procedures.