Bookseller - Temporary

Barnes & Noble•Pasadena, TX

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable titles and products. The role also supports store presentation and operations by unpacking and shelving deliveries, maintaining displays, and serving customers efficiently and professionally at the registers. Booksellers are expected to demonstrate reliable attendance, flexibility when scheduling needs arise, a positive and energetic approach to assigned work, consideration for colleagues, cheerful customer service, and a willingness to learn. They receive training in store technology, merchandising, visual presentation, register operation, receiving and shelving deliveries, finding products using store information tools, supporting the café when needed, and following loss-prevention and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and substantial walking. Booksellers may also work in other stores when able and needed to support the wider Cluster. As they gain experience, they build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives. Booksellers who master the role are expected to advance to Senior Bookseller.

Requirements

  • Maintain reliable and punctual attendance for scheduled shifts.
  • Be flexible and responsive to store scheduling needs, including filling gaps when able.
  • Approach work positively and perform assigned tasks with purpose, energy, and reliability.
  • Be supportive and considerate of colleagues.
  • Provide cheerful, helpful customer service.
  • Show aptitude and willingness to learn new skills and knowledge.
  • Comfortably and efficiently use varied technology, including registers, computers, tablets, programs, and other tools.
  • Develop merchandising and visual merchandising skills.
  • Perform physical work involving prolonged standing, repetitive bending, lifting, and substantial walking.

Responsibilities

  • Welcome customers, answer questions, and help connect them with appropriate books and other products.
  • Maintain attractive store presentation, including displays, book sections, gifting, toys, and other product categories.
  • Unpack deliveries and shelve products accurately and efficiently.
  • Operate registers quickly, reliably, and professionally.
  • Use store technology and information tools, including BookMaster, to locate books and products.
  • Support the café team when needed.
  • Follow loss-prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
  • Build knowledge of fiction, nonfiction, children's books, educational toys and games, specialty games, hobbies and collectibles, music, movies, and Newsstand products.
  • Maintain sections and backstock and make effective recommendations to customers.
  • Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
  • Comply with company policies and procedures.
  • Support other stores in the wider Cluster when able and needed.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off
  • Paid maternity and parental leave
  • Company-paid holidays
  • Transit benefits
  • 401(k) with company match
  • Comprehensive health benefits, including medical, dental, and vision coverage
  • Healthcare and dependent care spending accounts
  • Disability benefits
  • Life insurance
  • Tuition reimbursement
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