Bookseller - Temporary

Barnes & Noble•Baton Rouge, LA

12d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and connecting readers with books and other products. The role also helps keep the store attractive and running efficiently by maintaining displays, unpacking and shelving deliveries, tidying merchandise, and operating registers with friendly, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and dependable approach to work, consideration for colleagues, cheerful customer service, and willingness to learn. They receive training in store operations and are expected to become proficient with registers, computers, tablets, programs, and other tools; merchandising and visual presentation; receiving and shelving; product lookup; café support when needed; and loss prevention and de-escalation procedures. The position involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also work in other stores when able and when needed to support the wider Cluster. As their experience grows, they build knowledge across books and other store categories, maintain sections and backstock, recommend products, and support sales objectives. Booksellers who master the role’s skills are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Approach work positively, energetically, purposefully, and reliably.
Be supportive and considerate of colleagues and consistently helpful and cheerful with customers.
Show aptitude and willingness to learn new skills and store knowledge.
Become proficient with registers, computers, tablets, programs, and other tools.
Develop merchandising, visual presentation, register, receiving, shelving, and product-location skills.
Understand loss prevention procedures and de-escalation techniques.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find books and other products.
Maintain an attractive, clean, and well-presented store, including book and other merchandise displays.
Unpack and receive deliveries, then shelve products efficiently and accurately.
Operate registers quickly, reliably, and professionally.
Use store technology and information tools, including BookMaster, to locate products.
Support the café team when needed.
Follow loss prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
Build knowledge of books across fiction, nonfiction, and children’s categories and use it to maintain sections and recommend books.
Develop knowledge of educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products; maintain sections and backstock and assist customers.
Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Assist other stores when able and when needed to support the wider Cluster.
Comply with company policies and procedures.