Bookseller - Temporary

Barnes & Noble•Mason, OH

13d•Onsite

About The Position

A Barnes & Noble Bookseller is an integral member of the bookstore team, welcoming and helping customers, connecting readers with books and products, maintaining attractive displays, unpacking and shelving deliveries, and operating registers in a quick and friendly manner. Booksellers are expected to demonstrate reliable attendance, flexibility to meet store scheduling needs, a positive and energetic approach, consideration for colleagues, cheerful customer service, willingness to learn, and enthusiasm for bookselling. The role requires learning and performing operational competencies, including using registers and other technology, maintaining merchandise presentation and store cleanliness, receiving and shelving deliveries, locating products, assisting the café team when needed, and following loss-prevention and de-escalation procedures. The position involves prolonged standing, repetitive bending, lifting, and considerable walking. Booksellers may work in other stores when able and when needed to support the wider Cluster. As experience grows, Booksellers develop knowledge of books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives and new releases. Booksellers who demonstrate mastery of the role’s skills are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs; the store operates from early mornings to late evenings every day, including weekends and most holidays.
Positive, energetic, and reliable approach to assigned work.
Supportive and considerate conduct toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect readers with appropriate titles and products.
Maintain attractive store displays and cleanliness; merchandise books, gifts, toys, and other product categories.
Unpack and receive deliveries and shelve products efficiently and accurately.
Operate registers quickly, competently, and reliably.
Use technology and information tools, including BookMaster, to locate books and products.
Support the café team when needed.
Understand and follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Maintain sections and backstock and present books and other products attractively.
Make effective recommendations to customers and support sales objectives, including Our Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Maintain reliable and punctual attendance, respond flexibly to store scheduling needs, and support colleagues.
Comply with company policies and procedures.