Bookseller - Temporary

Barnes & Noble•New York, NY

11d•Onsite

About The Position

A Barnes & Noble Bookseller is an integral member of the bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports the attractive presentation and efficient operation of the store by unpacking and shelving deliveries, maintaining displays, and serving customers at the register. Booksellers are expected to be cheerful, helpful, reliable, punctual, flexible when scheduling gaps arise, supportive of colleagues, willing to learn, and enthusiastic about bookselling. Booksellers are trained to use store technology, including registers, computers, tablets, programs, and other tools; maintain merchandise presentation and store cleanliness; operate registers efficiently; receive and shelve deliveries; locate books and products using available information tools; assist the café team when needed; and follow loss-prevention and de-escalation procedures. The work involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also work at other stores when able and when needed to support the wider Cluster. As they develop, Booksellers build knowledge across fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand. They use this expertise to maintain sections and backstock, make customer recommendations, support sales initiatives and new releases, and help customers shop. With demonstrated mastery, Booksellers are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store needs, including filling scheduling gaps when able; stores are open early mornings to late evenings every day, including weekends and most holidays.
A positive, purposeful, energetic, and reliable approach to assigned work.
Supportive and considerate teamwork, including willingness to help colleagues.
A cheerful, helpful approach to customers.
Aptitude and willingness to learn new skills and store knowledge.
Ability to use varied technology, including registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect them with appropriate books and products.
Maintain an attractive and clean store presentation, including displays, merchandise sections, and backstock.
Unpack and receive deliveries and shelve products efficiently and accurately.
Operate registers quickly, competently, and reliably.
Use store technology and information tools to locate books and other products.
Support the café team when needed.
Follow loss-prevention procedures and use de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of books and other store product categories to maintain sections, make customer recommendations, assist with shopping, and support sales objectives and new releases.
Comply with company policies and procedures.
Work in other stores when able and needed to support the wider Cluster.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for applicable scheduled hours)
Company-paid holidays (for applicable scheduled hours)
401(k) with company match (for applicable scheduled hours)
Transit benefit (for applicable scheduled hours)
Medical, dental, and vision benefits (for employees scheduled 30 hours or more)
Healthcare and dependent care spending accounts (for employees scheduled 30 hours or more)
Disability benefits (for employees scheduled 30 hours or more)
Life insurance (for employees scheduled 30 hours or more)
Tuition reimbursement (for employees scheduled 30 hours or more)