Bookseller - Temporary

Barnes & Noble•McAllen, TX

24d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping them find suitable books and other products. The role also supports store operations by maintaining attractive, clean displays, unpacking and shelving deliveries, and operating registers to provide quick, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility to help meet store scheduling needs, a positive and dependable approach to work, consideration for colleagues, and a cheerful, helpful attitude toward customers. They should be willing to learn new skills and enjoy bookselling. The role involves mastering operational competencies, including use of store technology, merchandising, register operation, receiving and shelving stock, locating products with available tools, assisting the café team when needed, and following loss-prevention and de-escalation procedures. Physical activity includes prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work at other stores when able and when needed to support the wider Cluster. As their knowledge develops, Booksellers build expertise in fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand. They use that knowledge to maintain sections and backstock, make recommendations, help customers, and support sales objectives and new releases. With mastery of the role’s skills, Booksellers are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures. Benefits vary by scheduled weekly hours and may also vary by location and state regulations. Employees scheduled for fewer than 20 hours per week receive an employee discount, EAP, and sick pay. Employees scheduled for 20 to 29.99 hours receive those benefits plus paid time off, including paid maternity and parental leave, company-paid holidays, transit, and a 401(k) with company match. Employees scheduled for 30 hours or more receive those benefits plus comprehensive medical, dental, and vision coverage; healthcare and dependent-care spending accounts; disability benefits; life insurance; and tuition reimbursement. Benefits are governed by the current plan terms and may change.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including availability to fill scheduling gaps when able.
Bring a positive, energetic, hardworking, and reliable approach to assigned tasks.
Be supportive and considerate of colleagues and helpful to team members.
Be cheerful and consistently helpful with customers.
Show aptitude and willingness to learn new skills and store knowledge.
Be comfortable and efficient using varied technology, including registers, computers, tablets, and programs.
Perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find appropriate books and other products.
Maintain attractive, clean store displays and support efficient store operations.
Unpack deliveries and shelve books and other products accurately and efficiently.
Operate registers quickly, competently, and reliably.
Use store technology, including registers, computers, tablets, programs, and other tools.
Maintain book presentation and cleanliness through merchandising.
Maintain visual presentation in gifting, toys, and other product categories.
Locate books and products using personal knowledge, colleagues, BookMaster, and available information tools.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children’s books, toys and games, hobbies and collectibles, music and movies, and Newsstand.
Maintain store sections and backstock and help customers with their shopping.
Make effective book recommendations and support sales objectives, including Monthly Picks, Book of the Year, Membership, and preorders.
Comply with company policies and procedures.
Support other stores in the wider Cluster when able and needed.