Bookseller - Temporary

Barnes & Noble•Richmond, TX

About The Position

A Bookseller is an integral member of a Barnes & Noble bookstore team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports the store’s presentation and efficient operation by unpacking and shelving deliveries, maintaining displays, and operating registers to provide quick, friendly, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. The position involves mastering store operations and product knowledge, supporting customers and colleagues, and complying with company policies and procedures. With experience and demonstrated proficiency, Booksellers are expected to progress to Senior Bookseller. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work in other stores when able and when needed to support the wider Cluster. Benefits vary according to scheduled weekly hours and location; the posting describes benefits for employees scheduled for fewer than 20 hours, 20–29.99 hours, and 30 or more hours per week.

Requirements

  • Maintain reliable and punctual attendance for scheduled shifts.
  • Be flexible and responsive to store scheduling needs, including the possibility of filling scheduling gaps.
  • Bring a positive, energetic, and reliable approach to assigned work.
  • Be supportive and considerate of colleagues and cheerful and helpful with customers.
  • Show willingness and aptitude to learn new skills and store knowledge.
  • Use registers, computers, tablets, programs, and other tools comfortably and efficiently.
  • Develop merchandising and visual merchandising skills.
  • Perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

  • Welcome customers, answer questions, and help connect them with books and other products.
  • Maintain attractive store presentation, including tidying displays and keeping the store clean.
  • Unpack and shelve deliveries and support efficient, accurate stocking.
  • Operate registers quickly, competently, and reliably.
  • Use store technology and information tools, including BookMaster, to locate books and other products.
  • Develop and maintain book knowledge across fiction, nonfiction, and children’s books, and use it to maintain sections and make customer recommendations.
  • Maintain presentation and backstock in other product areas, including educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
  • Support sales objectives and initiatives, including Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
  • Support the café team when needed.
  • Follow loss prevention procedures and de-escalation techniques; identify theft or concerning behavior and seek support as appropriate.
  • Support colleagues and the wider Cluster, including working in other stores when able and needed.
  • Comply with company policies and procedures.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off
  • Paid maternity and parental leave
  • Company-paid holidays
  • 401(k) with company match
  • Transit benefits
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Healthcare and dependent care spending accounts
  • Disability benefits
  • Life insurance
  • Tuition reimbursement
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