Bookseller - Temporary

Barnes & Noble•Brentwood, TN

5d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find appropriate books and other products. The role also supports the store’s presentation and daily operations by unpacking and shelving deliveries, maintaining displays, and operating registers in a quick, friendly, and professional manner. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and dependable approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. The position involves mastering operational skills such as using store technology, merchandising books and other categories, serving customers at the register, processing deliveries, locating products, supporting the café when needed, and following loss-prevention and de-escalation procedures. Physical activity includes prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also support other stores in their wider Cluster when able and needed. As they gain experience, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales initiatives and new releases. With demonstrated mastery of the role’s skills, Booksellers are expected to advance to the next career-path step, Senior Bookseller. Employees must comply with company policies and procedures. Benefits vary by scheduled weekly hours and location. Employees scheduled under 20 hours per week receive an employee discount, EAP, and sick pay. Those scheduled 20–29.99 hours per week are also eligible for paid time off, including paid maternity and parental leave, company-paid holidays, transit benefits, and a 401(k) with company match. Those scheduled 30 or more hours per week may also receive comprehensive medical, dental, and vision benefits, healthcare and dependent-care spending accounts, disability benefits, life insurance, and tuition reimbursement. Benefits are governed by current plan terms and may change.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Bring a positive, energetic, hard-working, and reliable approach to assigned tasks.
Be supportive and considerate of colleagues and consistently helpful and cheerful with customers.
Show aptitude and willingness to learn new skills and store knowledge.
Comfortably and efficiently use registers, computers, tablets, programs, and other tools.
Perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find suitable books and other products.
Maintain attractive store presentation, displays, cleanliness, and merchandising across books, gifting, toys, and other product categories.
Operate registers quickly, reliably, and professionally.
Unpack and receive deliveries, then shelve products accurately and efficiently.
Locate books and other products using personal and colleague knowledge, BookMaster, and available information tools.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand products.
Maintain store sections and backstock and make effective book recommendations to customers.
Support sales initiatives and objectives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Help colleagues and, when able and needed, support other stores in the wider Cluster.
Comply with company policies and procedures.