Bookseller - Temporary

Barnes & Noble•Newington, NH

12d

About The Position

A Bookseller is an integral member of the bookstore team, welcoming and assisting customers, connecting readers with books and products, maintaining attractive store displays, and helping ensure efficient store operations. The role includes working registers, unpacking and shelving deliveries, keeping displays tidy, and providing professional customer service. Booksellers are expected to maintain reliable attendance, be flexible in responding to store scheduling needs, approach work with energy, support colleagues, provide cheerful customer service, and be willing to learn. Booksellers are trained to use store technology and registers, maintain book and product presentation and cleanliness, support receiving and shelving, locate products using available information tools, assist the café team when needed, and follow loss-prevention and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and substantial walking. Booksellers may also work in other stores when able and needed to support the wider Cluster. As their experience develops, Booksellers build knowledge of books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives and new releases. The role offers a career path toward Senior Bookseller as skills and expertise grow. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store needs, including willingness to fill scheduling gaps when able.
A positive, energetic, hardworking, and reliable approach to assigned tasks.
Consideration and support for colleagues, including willingness to help others.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and store knowledge.
Ability to use varied technology, including registers, computers, tablets, programs, and other tools, comfortably and efficiently.
Ability to perform prolonged standing, repetitive bending, lifting, and substantial walking.
Ability to work in other stores when able and needed to support the wider Cluster.

Responsibilities

Welcome customers, answer questions, and help them find suitable books and products.
Provide quick, friendly, and professional service at the register.
Maintain attractive store presentation, displays, merchandising, and cleanliness.
Unpack deliveries, receive merchandise, and shelve products accurately and efficiently.
Use store technology, registers, computers, tablets, programs, BookMaster, and other information tools.
Locate books and other products for customers using personal knowledge, colleagues, and store resources.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or issues.
Build knowledge across fiction, nonfiction, children's books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
Maintain product sections and backstock and present books and other products attractively.
Make effective book recommendations and help customers with their shopping.
Support sales objectives and products, including Our Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Maintain reliable and punctual attendance and be flexible in responding to store scheduling needs.
Comply with company policies and procedures.