Bookseller - Temporary

Barnes & Noble•Oklahoma City, OK

5d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find appropriate titles and products. The role also supports the attractive presentation and efficient operation of the store by unpacking and shelving deliveries, maintaining displays, and operating registers in a quick, friendly, professional manner. Booksellers are expected to demonstrate reliable attendance and punctuality, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, a willingness to learn, and enthusiasm for bookselling. The position requires mastering operational competencies and complying with company policies and procedures. Training covers the use of store technology and information tools; merchandising and store cleanliness; register operation; receiving, unpacking, and shelving deliveries; locating products; supporting the café team when needed; and understanding loss prevention and de-escalation procedures. Booksellers build knowledge across books and other store categories, use that knowledge to maintain sections and backstock, make recommendations, assist customers, and support sales initiatives. As experience and skills develop, booksellers are expected to progress toward the Senior Bookseller role. The work involves prolonged standing, repetitive bending, lifting, and substantial walking. Employees may work in other stores when able and when needed to support the wider Cluster.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including willingness to fill scheduling gaps when able.
A positive, purposeful, energetic, and reliable approach to assigned work.
A supportive and considerate approach to colleagues.
A cheerful and helpful approach to customer service.
Aptitude and willingness to learn new skills and acquire new knowledge.
Comfort and efficiency using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and substantial walking.

Responsibilities

Welcome customers, answer questions, and help connect readers with suitable titles and products.
Maintain the attractive presentation and cleanliness of the store, including book, gifting, toy, and other product displays.
Operate registers quickly, competently, and professionally.
Support receiving and unpacking deliveries and shelve products efficiently and accurately.
Use store technology, BookMaster, colleagues’ knowledge, and other information tools to locate books and products.
Support the café team when needed.
Follow loss prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Maintain sections and backstock and present books and other products in an interesting and attractive manner.
Make book and product recommendations and help customers with their shopping.
Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Maintain reliable and punctual attendance, respond flexibly to store scheduling needs, and support colleagues.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for employees scheduled 20 or more hours per week)
Company-paid holidays (for employees scheduled 20 or more hours per week)
Transit benefits (for employees scheduled 20 or more hours per week)
401(k) with company match (for employees scheduled 20 or more hours per week)
Comprehensive medical, dental, and vision benefits (for employees scheduled 30 or more hours per week)
Healthcare and dependent care spending accounts (for employees scheduled 30 or more hours per week)
Disability benefits (for employees scheduled 30 or more hours per week)
Life insurance (for employees scheduled 30 or more hours per week)
Tuition reimbursement (for employees scheduled 30 or more hours per week)