Bookseller - Temporary

Barnes & Noble•New York, NY

10d•Onsite

About The Position

A Bookseller is an integral member of the bookstore team, welcoming and assisting customers, connecting readers with books and other products, maintaining attractive displays, and helping the store run efficiently. The role includes unpacking and shelving deliveries, tidying displays, operating registers, and providing professional, friendly service. Booksellers are expected to demonstrate reliable attendance, flexibility to support store scheduling needs, a positive and energetic approach, consideration for colleagues, cheerful customer service, and willingness to learn and enjoy bookselling. Booksellers receive training and are expected to become proficient in the store’s operational work, including using registers, computers, tablets, programs, and other tools; maintaining book and product presentation and cleanliness; visual merchandising; receiving, unpacking, and shelving deliveries; locating products using personal and colleague knowledge, BookMaster, and available information tools; supporting the café team when needed; and following loss-prevention procedures and de-escalation techniques. The position involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work at other stores when able and when needed to support the wider Cluster. As they gain experience, Booksellers build knowledge across fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand. They use that knowledge to maintain sections and backstock, make customer recommendations, present products attractively, and support sales objectives and new releases. As mastery develops, the career path may advance to Senior Bookseller, with new challenges and growth opportunities. Employees must comply with company policies and procedures. The position pays an hourly rate starting at $20.00. Benefits vary by scheduled weekly hours and location: employee discount, EAP, and sick pay are listed for employees scheduled under 20 hours; additional benefits are listed for employees scheduled 20–29.99 hours and 30 or more hours. Benefits are subject to plan terms and may change.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including availability for a store that is open early mornings to late evenings, every day, including weekends and most holidays.
Positive, energetic, hard-working, and reliable approach to assigned tasks.
Considerate and supportive approach to colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Ability to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers and help them find appropriate books and products.
Maintain attractive store presentation, displays, merchandising, and cleanliness.
Unpack and receive deliveries and shelve products efficiently and accurately.
Operate registers quickly, reliably, and in a friendly, professional manner.
Use store technology and information tools to locate books and products.
Support the café team when needed.
Follow loss-prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
Build knowledge of books and other store categories and use it to maintain sections and backstock.
Make book and product recommendations and support sales objectives, including Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Maintain reliable attendance, be flexible in supporting scheduling gaps, and help colleagues.
Work at other stores when able and when needed to support the wider Cluster.
Comply with company policies and procedures.