Bookseller - Temporary

Barnes & Noble•Columbus, OH
•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, connecting readers with books and products, maintaining store presentation, unpacking and shelving deliveries, and operating registers to provide professional service. The role requires reliable attendance, flexibility to support store scheduling needs, a positive and helpful approach to customers and colleagues, willingness to learn, and enjoyment of bookselling. Booksellers are trained to use registers, computers, tablets, programs, and other tools; maintain merchandise presentation and store cleanliness; serve customers at the register; receive and shelve deliveries; locate books and products using available information tools; support the café team when needed; and follow loss-prevention and de-escalation procedures. Work involves prolonged standing, repetitive bending, lifting, and extensive walking. Employees may support other stores in the wider Cluster if able and needed. As they gain experience, Booksellers build knowledge of books and other store categories, maintain sections and backstock, make customer recommendations, and support sales initiatives and new releases. With mastery of the role’s skills, Booksellers are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

  • Reliable and punctual attendance for scheduled shifts.
  • Flexibility and responsiveness to store scheduling needs, including availability for shifts when the store is open early mornings, late evenings, weekends, and most holidays.
  • Positive, energetic, and reliable approach to assigned work.
  • Considerate and supportive collaboration with colleagues.
  • Cheerful and helpful customer service.
  • Aptitude and willingness to learn new skills and knowledge.
  • Comfort using registers, computers, tablets, programs, and other tools.
  • Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

  • Welcome customers cheerfully, answer questions, and help them find suitable titles and products.
  • Maintain attractive store presentation, merchandise displays, and cleanliness.
  • Unpack deliveries and shelve products accurately and efficiently.
  • Operate registers quickly, competently, and reliably.
  • Use store technology and information tools to locate books and products.
  • Support the café team when needed.
  • Follow loss-prevention procedures, identify theft or problematic behavior, and seek support when appropriate.
  • Build knowledge of fiction, nonfiction, children’s books, and other product categories.
  • Maintain sections and backstock and present products in an interesting and attractive manner.
  • Make book and product recommendations to customers.
  • Support sales objectives and initiatives, including Monthly Picks, Book of the Year, Membership, preorders, and new releases.
  • Support other stores in the Cluster when able and needed.
  • Comply with company policies and procedures.

Benefits

  • Employee discount.
  • Employee Assistance Program (EAP).
  • Sick pay.
  • Paid time off, including paid maternity and parental leave, for qualifying scheduled hours.
  • Company-paid holidays for qualifying scheduled hours.
  • 401(k) with company match for qualifying scheduled hours.
  • Medical, dental, and vision benefits for employees scheduled 30 or more hours per week.
  • Healthcare and dependent care spending accounts for employees scheduled 30 or more hours per week.
  • Disability benefits for employees scheduled 30 or more hours per week.
  • Life insurance for employees scheduled 30 or more hours per week.
  • Transit benefits for qualifying scheduled hours.
  • Tuition reimbursement for employees scheduled 30 or more hours per week.
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