Bookseller - Temporary

Barnes & Noble•Camp Hill, PA

12d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find appropriate books and products. The role also supports store operations by maintaining attractive displays, unpacking and shelving deliveries, tidying merchandise, and operating registers to provide quick, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and willingness to learn. The position involves learning store operations and using technology, merchandising products, processing transactions, receiving and shelving deliveries, locating products, supporting the café when needed, and following loss prevention and de-escalation procedures. Work includes prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also work at other stores in the wider Cluster when able and needed. As experience grows, Booksellers develop knowledge of books and other store categories, maintain sections and backstock, make recommendations, and support sales initiatives and new releases. The position offers a career path toward Senior Bookseller as skills and mastery develop. The employee must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including filling scheduling gaps when able.
Positive, purposeful, energetic, hard-working, and reliable approach to assigned tasks.
Supportive and considerate conduct toward colleagues.
Cheerful and helpful customer service.
Aptitude and willingness to learn new skills and store knowledge.
Ability to use varied technology, including registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find suitable books and products.
Maintain attractive store presentation, merchandising, cleanliness, and displays across books and other product categories.
Unpack and receive deliveries, then shelve products efficiently and accurately.
Operate registers quickly, competently, and reliably to serve customers.
Use store technology, including registers, computers, tablets, programs, BookMaster, and other information tools.
Locate books and other products using personal knowledge, colleagues, BookMaster, and available information tools.
Support the café team when needed.
Understand and follow loss prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or issues.
Build knowledge of fiction, nonfiction, children's books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
Maintain store sections and backstock and present books and other products attractively.
Make effective book and product recommendations to customers.
Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Support colleagues and the wider store team, including working at other stores in the Cluster when able and needed.
Comply with company policies and procedures.