Bookseller - Temporary

Barnes & Noble•Orlando, FL

11d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming and assisting customers, recommending books and products, and helping maintain attractive store presentation and efficient operations. The role involves working registers, unpacking and shelving deliveries, tidying displays, and delivering quick, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility, positivity, teamwork, cheerful customer service, willingness to learn, and enjoyment of bookselling. Booksellers learn and perform operational duties including using store technology, merchandising and maintaining product displays, operating registers, receiving and shelving deliveries, locating products with available tools, supporting the café team when needed, and following loss prevention and de-escalation procedures. The position involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also work at other stores when needed and able. As their experience develops, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make customer recommendations, and support sales initiatives and new releases. With mastery of the role’s skills, Booksellers are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store needs, including willingness to fill scheduling gaps when able.
Positive, purposeful, energetic, and reliable approach to assigned work.
Considerate and supportive behavior toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.
Willingness to support the café team and follow loss prevention and de-escalation procedures.

Responsibilities

Welcome customers and assist them in finding books and other products.
Provide friendly, professional service and operate registers quickly and reliably.
Unpack and receive deliveries, shelve merchandise accurately, and maintain backstock.
Maintain attractive, clean book displays and merchandise across gifting, toys, and other product categories.
Use registers, computers, tablets, programs, BookMaster, and other information tools to support store operations and locate products.
Support the café team when needed.
Follow loss prevention procedures, identify theft or problematic behavior, and seek support using de-escalation techniques.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
Maintain store sections and present merchandise in an interesting and attractive manner.
Make effective recommendations to customers and support sales initiatives, including Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Maintain reliable and punctual attendance, be flexible in responding to store scheduling needs, and support colleagues.
Work at other stores when able and needed to support the wider Cluster.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (eligibility varies by scheduled hours)
Company-paid holidays (eligibility varies by scheduled hours)
401(k) with company match (eligibility varies by scheduled hours)
Transit benefits (eligibility varies by scheduled hours)
Comprehensive medical, dental, and vision health benefits (eligibility varies by scheduled hours)
Healthcare and dependent care spending accounts (eligibility varies by scheduled hours)
Disability benefits (eligibility varies by scheduled hours)
Life insurance (eligibility varies by scheduled hours)
Tuition reimbursement (eligibility varies by scheduled hours)