Bookseller - Temporary

Barnes & Noble•Asheville, NC

7d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping them find suitable books and products. The role also supports the store’s presentation and daily operations by unpacking and shelving deliveries, maintaining displays, and operating registers to provide quick, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. They must become proficient in the operational responsibilities of the role, including using store technology, merchandising, register operations, receiving and shelving products, finding items with store information tools, assisting the café team when needed, and following loss prevention and de-escalation procedures. As experience grows, Booksellers develop knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives and new releases. The position involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work at other stores when able and needed to support the wider Cluster. They are expected to comply with company policies and procedures and may progress to Senior Bookseller as they develop mastery of the role.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Approach work positively and perform assigned tasks with purpose, energy, and reliability.
Be supportive and considerate of colleagues and willing to help the team.
Provide cheerful, helpful customer service.
Show aptitude and willingness to learn new skills and knowledge.
Be comfortable using varied technology and tools efficiently.
Perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect them with appropriate books and products.
Maintain attractive store presentation, displays, and cleanliness.
Unpack deliveries and shelve products efficiently and accurately.
Operate registers quickly and reliably to provide professional customer service.
Use store technology, including registers, computers, tablets, programs, and other tools.
Maintain book presentation and merchandise gifting, toys, and other product categories.
Find books and other products using personal knowledge, colleagues, BookMaster, and available information tools.
Support the café team when needed.
Understand and follow loss prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior and store issues.
Build knowledge of fiction, nonfiction, children's books, educational toys and games, specialty games, hobbies and collectibles, music, movies, and Newsstand products.
Maintain store sections and backstock and make effective recommendations to customers.
Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Comply with company policies and procedures.