Bookseller - Temporary

Barnes & Noble•West Hartford, CT

13d

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find books and other products. The role also supports the store’s presentation and day-to-day operations by unpacking and shelving deliveries, tidying displays, and operating registers to provide efficient, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, helpfulness toward customers, and a willingness to learn. The position requires proficiency with store technology, merchandising and visual presentation, register operations, receiving and shelving merchandise, product lookup tools, café support when needed, and loss prevention and de-escalation procedures. As their experience develops, Booksellers build knowledge across books and other store categories, maintain sections and backstock, recommend products, and support sales objectives and new releases. The role involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also work in other stores when able and when needed to support the wider Cluster. They must comply with company policies and procedures. The role offers a career path toward Senior Bookseller as skills and expertise develop.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs and fill scheduling gaps when able.
Approach work positively and perform assigned tasks with purpose, energy, and reliability.
Be supportive and considerate of colleagues and helpful to customers.
Show willingness and aptitude to learn new skills and acquire store knowledge.
Be comfortable and efficient using registers, computers, tablets, programs, and other tools.
Develop and demonstrate merchandising, visual merchandising, register, receiving, shelving, product lookup, loss prevention, and de-escalation competencies.
Be able to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find suitable books and other products.
Maintain attractive store presentation, including tidying displays and maintaining book, gifting, toy, and other product sections.
Operate registers quickly, reliably, and professionally.
Support receiving and unpacking deliveries and shelve merchandise efficiently and accurately.
Use store technology, BookMaster, colleagues’ knowledge, and available information tools to locate products.
Support the café team when needed.
Follow loss prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Make book and product recommendations and support sales objectives, including Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Maintain sections and backstock effectively and help customers with their shopping.
Work collaboratively with the wider Cluster and in other stores when able and needed.
Comply with company policies and procedures.