Bookseller - Temporary

Barnes & Noble•Kirkland, WA

12d•$21 - $22

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and connecting readers with books and other products. The role also supports the store’s daily operations by maintaining attractive displays, unpacking and shelving deliveries, keeping the store clean and organized, and serving customers efficiently at the register. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. They receive training in store operations and are expected to use registers, computers, tablets, programs, and other tools; maintain merchandising and visual presentation across books and other product categories; assist with receiving and shelving stock; locate products using store resources; support the café when needed; and follow loss prevention and de-escalation procedures. As their experience develops, Booksellers build knowledge across fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand. They use this knowledge to maintain sections and backstock, make customer recommendations, and support sales objectives and new releases. Booksellers are expected to comply with company policies and procedures and may support other stores in the wider Cluster if able and needed. The stated career path offers advancement to Senior Bookseller as skills develop.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including the ability to fill scheduling gaps when able.
Positive, energetic, and reliable approach to assigned work.
Supportive and considerate teamwork.
Cheerful and helpful customer service.
Aptitude and willingness to learn new skills and acquire knowledge about the store.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.
Willingness to support the café team when needed.

Responsibilities

Welcome customers, answer questions, and help them find suitable books and products.
Maintain attractive store presentation, displays, cleanliness, and product sections.
Unpack and receive deliveries, then shelve products accurately and efficiently.
Operate the register quickly and reliably while providing professional customer service.
Use store technology and information tools, including BookMaster, to locate books and products.
Support the café team when needed.
Follow loss prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of books and other store product categories to maintain sections and backstock and assist customers.
Make book recommendations and support sales objectives, including Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Comply with company policies and procedures.
Work collaboratively with other stores in the Cluster when able and needed.

Benefits

Employee discount.
Employee Assistance Program (EAP).
Sick pay.
Paid time off, with eligibility and amount based on scheduled hours and employment duration.
Paid maternity and parental leave, as described for applicable scheduled-hours tiers.
Company-paid holidays; the benefits section specifies six company holidays for the 20-hours-and-above tiers.
401(k) with company match, as described for applicable scheduled-hours tiers.
Medical, dental, and vision benefits for eligible employees and dependents at the applicable hours tier.
Healthcare and dependent care spending accounts, as described for the applicable hours tier.
Disability benefits and life insurance.
Transit benefits.
Tuition reimbursement.