Bookseller - Temporary

Barnes & Noble•Round Rock, TX

10d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable titles and products. The role also supports the presentation and efficient operation of the store by unpacking and shelving deliveries, maintaining displays, and operating registers in a quick, friendly, and professional manner. Booksellers are expected to demonstrate reliable attendance, flexibility to help meet store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. They are trained to use store technology, maintain merchandise presentation and cleanliness, operate registers, receive and shelve deliveries, locate products using available information tools, assist the café team when needed, and follow loss-prevention and de-escalation procedures. The role involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work in other stores when able and when needed to support the wider Cluster. As they gain experience, Booksellers develop knowledge of books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives. The position offers a career path toward Senior Bookseller as the employee develops and demonstrates mastery of the role’s skills. Employees must comply with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including the possibility of working early mornings, late evenings, weekends, and most holidays.
Approach assigned tasks positively, energetically, and reliably.
Be supportive and considerate of colleagues and consistently helpful to customers.
Show aptitude and willingness to learn new skills and knowledge.
Comfortably and efficiently use varied technology, including registers, computers, tablets, programs, and other tools.
Perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find appropriate books and other products.
Maintain attractive store displays, merchandising, book presentation, and cleanliness.
Operate registers quickly, competently, and reliably while providing professional customer service.
Assist with receiving and unpacking deliveries and accurately shelving merchandise.
Use store technology and information tools, including BookMaster, to locate books and products.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand products.
Maintain sections and backstock and present books and other merchandise in an interesting and attractive manner.
Make effective recommendations and share product knowledge with customers and colleagues.
Support sales objectives, including Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Support colleagues and, when able and needed, other stores in the wider Cluster.
Comply with company policies and procedures.