Bookseller - Temporary

Barnes & Noble•Fargo, ND

11d

About The Position

A Barnes & Noble Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find appropriate titles and products. The role also helps maintain an attractive, clean, and efficiently run store by unpacking and shelving deliveries, tidying displays, and operating registers to provide quick, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility in response to store scheduling needs, a positive and energetic approach to work, consideration and support for colleagues, cheerful customer service, willingness to learn, and enthusiasm for bookselling. The position involves mastering operational skills, including using store technology, merchandising books and other products, operating registers, receiving and shelving deliveries, locating products, supporting the café team when needed, and following loss-prevention and de-escalation procedures. As experience grows, Booksellers develop knowledge across fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand. They use this knowledge to maintain sections and backstock, make recommendations, assist customers, and support sales initiatives and new releases. Booksellers may be asked to support other stores in the wider Cluster when able and needed. The role is temporary, and demonstrated mastery can lead to advancement to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including availability for shifts that may include weekends and most holidays.
Positive, energetic, dependable approach to assigned work.
Considerate and supportive behavior toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Comfort and efficiency using technology such as registers, computers, tablets, programs, and other tools.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find suitable books and other products.
Maintain attractive store presentation, cleanliness, displays, sections, and backstock.
Unpack and receive deliveries and shelve products efficiently and accurately.
Operate registers quickly, competently, and reliably.
Use store technology and information tools to locate books and other products.
Support the café team when needed.
Understand and follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or issues.
Build knowledge of books and other product categories and use it to make recommendations and assist customers.
Support sales objectives, products, and new releases, including Monthly Picks, Book of the Year, Membership, and preorders.
Comply with company policies and procedures.
Support other stores in the wider Cluster when able and needed.