Bookseller - Temporary

Barnes & Noble•Brea, CA

24d

About The Position

A Bookseller is an integral member of the bookselling team, welcoming customers, answering questions, and helping readers find suitable books and other products. The role also supports store operations by maintaining attractive displays, unpacking and shelving deliveries, tidying merchandise, and serving customers at the register in a quick and professional manner. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and purposeful approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. The position requires mastering operational competencies, including using store technology, merchandising, operating registers, receiving and shelving deliveries, locating products, assisting the café team when needed, and following loss-prevention and de-escalation procedures. As experience grows, Booksellers develop knowledge of books and other store categories, maintain sections and backstock, make recommendations, and support sales priorities and new releases. Employees who demonstrate mastery of the role are expected to advance to Senior Bookseller. Booksellers must comply with company policies and procedures. This is a temporary position. Physical activity includes prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work in other stores when able and when needed to support the wider Cluster.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Bring a positive, purposeful, energetic, hardworking, and reliable approach to assigned tasks.
Be supportive and considerate of colleagues and helpful to the team.
Provide cheerful, helpful customer service.
Show aptitude and willingness to learn new skills and knowledge.
Comfortably and efficiently use varied technology, including registers, computers, tablets, programs, and other tools.
Develop merchandising and visual merchandising skills.
Perform prolonged standing, repetitive bending, lifting, and extensive walking.
Comply with company policies and procedures.

Responsibilities

Welcome customers, answer questions, and help them find books and other products.
Maintain attractive store presentation, merchandise displays, and store cleanliness.
Unpack and receive deliveries, then shelve products efficiently and accurately.
Operate registers quickly, competently, and reliably while providing professional service.
Use store technology and information tools, including BookMaster, to locate products.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support as appropriate.
Build knowledge of fiction, nonfiction, children's books, and other store categories.
Maintain sections and backstock and present books and merchandise attractively.
Make effective book recommendations to customers.
Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Comply with company policies and procedures.
Work in other stores when able and needed to support the wider Cluster.