Bookseller - Temporary

Barnes & Noble•West Nyack, NY

24d•Onsite

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports store operations by maintaining attractive displays, unpacking and shelving deliveries, keeping the store tidy, and serving customers efficiently at the register. Booksellers are expected to be dependable, punctual, positive, flexible when scheduling gaps arise, supportive of colleagues, cheerful and helpful with customers, and willing to learn. They work as part of a busy team and are trained to use store technology, maintain merchandising and visual presentation, operate registers, receive and shelve deliveries, locate products using available information tools, assist the café team when needed, and follow loss-prevention and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may support other stores in the wider Cluster when able and needed. As they gain experience, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and help customers. They also support sales objectives involving featured books, memberships, preorders, products, and new releases. Employees who master the role's skills are expected to advance to Senior Bookseller. The position requires compliance with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store needs, including filling scheduling gaps when able.
Have a positive, energetic, hardworking, and reliable approach to assigned tasks.
Be supportive and considerate of colleagues.
Be cheerful and consistently helpful with customers.
Show aptitude and willingness to learn new skills and knowledge.
Be comfortable and efficient using registers, computers, tablets, programs, and other tools.
Develop and apply merchandising and visual merchandising skills.
Develop proficiency in register operation, receiving and shelving deliveries, and finding products accurately.
Understand loss-prevention procedures and de-escalation techniques.
Meet the physical demands of prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find books and other products.
Maintain the attractive presentation, cleanliness, and efficient operation of the store.
Unpack and receive deliveries, then shelve products efficiently and accurately.
Operate registers quickly, competently, and reliably.
Use store technology and information tools, including BookMaster, to locate products.
Maintain book, gifting, toy, and other product displays, sections, and backstock.
Support the café team when needed.
Follow loss-prevention procedures, identify theft or problematic behavior, and seek support when needed.
Build knowledge of books and other store categories to make recommendations and help customers shop.
Support sales objectives such as Our Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Support other stores in the wider Cluster when able and needed.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (eligibility depends on scheduled hours)
Company-paid holidays (eligibility depends on scheduled hours)
401(k) with company match (eligibility depends on scheduled hours)
Transit benefits (eligibility depends on scheduled hours)
Comprehensive medical, dental, and vision benefits (for employees scheduled 30 hours or more)
Healthcare and dependent care spending accounts (for employees scheduled 30 hours or more)
Disability benefits (for employees scheduled 30 hours or more)
Life insurance (for employees scheduled 30 hours or more)
Tuition reimbursement (for employees scheduled 30 hours or more)