Bookseller - Temporary

Barnes & Noble•N. Kalispell, MT

13d•Onsite

About The Position

A Barnes & Noble Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find books and other products. Booksellers help maintain an attractive, clean, and efficiently run store by unpacking and shelving deliveries, tidying displays, and operating registers in a friendly and professional manner. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and hardworking attitude, consideration for colleagues, cheerful customer service, and a willingness to learn. The role requires mastering store operations, including using technology and registers, merchandising and maintaining product displays, receiving and shelving deliveries, locating products, supporting the café team when needed, and following loss-prevention procedures and de-escalation techniques. Booksellers may work in other stores when able and needed to support the wider Cluster. As they gain experience, Booksellers build knowledge of books and other product categories, maintain sections and backstock, make recommendations, and support sales objectives and new releases. With demonstrated mastery of the role’s skills, Booksellers are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store needs, including willingness to fill scheduling gaps when able.
Positive, purposeful, energetic, hardworking, and reliable approach to assigned tasks.
Considerate and supportive conduct toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find appropriate books and products.
Maintain store presentation and cleanliness, including tidying displays and merchandising books, gifts, toys, and other categories.
Unpack and receive deliveries, then shelve products efficiently and accurately.
Operate registers quickly, reliably, and professionally.
Use registers, computers, tablets, programs, BookMaster, and other available information tools to serve customers and locate products.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or issues.
Build book and product knowledge across fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
Maintain store sections and backstock and present books and other products attractively.
Make effective book recommendations and help customers with their shopping.
Support sales objectives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Maintain reliable and punctual attendance and fill scheduling gaps when able.
Support colleagues and, when able and needed, work in other stores within the wider Cluster.
Comply with company policies and procedures.

Benefits

Employee discount.
Employee Assistance Program (EAP).
Sick pay.
Paid time off, including paid maternity and parental leave, for eligible schedules.
Company-paid holidays for eligible schedules.
401(k) with company match for eligible schedules.
Transit benefits for eligible schedules.
Comprehensive medical, dental, and vision benefits for eligible schedules.
Healthcare and dependent care spending accounts for eligible schedules.
Disability benefits for eligible schedules.
Life insurance for eligible schedules.
Tuition reimbursement for eligible schedules.