Bookseller - Temporary

Barnes & Noble • Ontario, CA

10d

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, helping make the bookstore a welcoming gathering place for readers and the community. The role involves greeting customers, answering questions, connecting readers with suitable books and products, maintaining attractive store displays, unpacking and shelving deliveries, and operating registers with speed and professionalism.

Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to assigned work, consideration and support for colleagues, cheerful customer service, willingness to learn, and enthusiasm for bookselling. The position requires mastering operational skills and using store technology, maintaining merchandising and visual presentation, supporting receiving and shelving, locating products, assisting the café team when needed, and following loss-prevention and de-escalation procedures.

As knowledge and experience grow, Booksellers build expertise across books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives such as Monthly Picks, Book of the Year, Membership, preorders, products, and new releases. Employees are expected to comply with company policies and procedures. With demonstrated mastery, Booksellers are expected to advance to Senior Bookseller. The work includes prolonged standing, repetitive bending, lifting, and extensive walking. Employees may work in other stores when able and when needed to support the wider Cluster.

Requirements

• Reliable and punctual attendance for scheduled shifts.
• Flexibility and responsiveness to store scheduling needs; the store operates early mornings through late evenings every day, including weekends and most holidays.
• Positive, energetic, and reliable approach to assigned work.
• Considerate and supportive behavior toward colleagues.
• Cheerful, helpful customer service and willingness to go out of the way to assist customers.
• Aptitude and willingness to learn new skills and acquire store knowledge.
• Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
• Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

• Welcome customers, answer questions, and help connect them with appropriate books and products.
• Maintain attractive store presentation, displays, merchandising, and cleanliness.
• Unpack and receive deliveries, then shelve products efficiently and accurately.
• Operate registers quickly, competently, and in a friendly and professional manner.
• Use store technology and information tools, including registers, computers, tablets, programs, and BookMaster.
• Locate books and other products accurately using personal and colleague knowledge and available tools.
• Support the café team when needed.
• Understand and follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or issues.
• Build knowledge of fiction, nonfiction, children’s books, and other store categories, including educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
• Maintain sections and backstock and present books and other products in an interesting and attractive manner.
• Make effective book recommendations and help customers with their shopping.
• Support sales objectives and promote relevant programs, products, and releases, including Monthly Picks, Book of the Year, Membership, and preorders.
• Maintain reliable and punctual attendance, fill scheduling gaps when able, and support colleagues.
• Comply with company policies and procedures.
• Work in other stores when able and needed to support the wider Cluster.

Benefits

• Employee discount
• Employee Assistance Program (EAP)
• Sick pay
• Paid time off, including paid maternity and parental leave, for eligible scheduled hours
• Company-paid holidays for eligible scheduled hours
• 401(k) with company match for eligible scheduled hours
• Comprehensive medical, dental, and vision benefits for eligible scheduled hours
• Healthcare and dependent-care spending accounts for eligible scheduled hours
• Disability benefits for eligible scheduled hours
• Life insurance for eligible scheduled hours
• Transit benefits for eligible scheduled hours
• Tuition reimbursement for eligible scheduled hours

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed