Bookseller - Temporary

Barnes & Noble•Cupertino, CA

About The Position

A Barnes & Noble Bookseller is an integral member of the bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports the attractive presentation and efficient operation of the store by unpacking and shelving deliveries, maintaining displays, and processing customer purchases at the register. Booksellers are expected to demonstrate reliable attendance, flexibility to meet store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and willingness to learn. The role involves mastering operational skills such as using registers and other technology, merchandising, shelving deliveries, locating products, supporting the café team when needed, and following loss-prevention and de-escalation procedures. As they gain experience, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales initiatives and new releases. The role requires physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work in other stores when needed and able. They are expected to comply with company policies and procedures and may advance to Senior Bookseller as their skills develop.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Work positively, energetically, purposefully, and reliably.
Be supportive and considerate of colleagues and willing to help the team.
Provide cheerful, helpful customer service.
Show aptitude and willingness to learn new skills and acquire knowledge.
Be comfortable and efficient using varied technology and tools.
Perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find books and other products.
Maintain attractive store presentation, displays, cleanliness, and efficient store operations.
Unpack deliveries and shelve books and other products accurately and efficiently.
Operate registers quickly, reliably, and professionally.
Use store technology, including registers, computers, tablets, programs, BookMaster, and other information tools.
Maintain book presentation and merchandise gifting, toys, and other product categories.
Support the café team when needed.
Understand and follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or issues.
Build knowledge of fiction, nonfiction, children’s books, and other store categories.
Maintain sections and backstock and present products in an interesting and attractive manner.
Make effective book and product recommendations to customers.
Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Support other stores in the wider Cluster when able and needed.
Comply with company policies and procedures.