Bookseller - Temporary

Barnes & Noble•Tigard, OR

12d

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find books and other products. The role also supports store presentation and operations by maintaining displays, unpacking and shelving deliveries, and operating registers in a quick, friendly, and professional manner. Booksellers are expected to demonstrate reliable attendance, flexibility when scheduling gaps arise, a positive and purposeful approach to work, consideration for colleagues, helpfulness toward customers, willingness to learn, and enthusiasm for bookselling. The role involves learning and performing operational duties such as using store technology, merchandising and maintaining the cleanliness of the store, serving customers at the register, receiving and shelving deliveries, locating products with store information tools, supporting the café team when needed, and following loss-prevention procedures and de-escalation techniques. The job requires prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work in other stores when able and when needed to support the wider Cluster. As they develop, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and help achieve sales objectives. The role offers a career path toward Senior Bookseller as skills and expertise grow. Employees must comply with company policies and procedures. Benefits vary according to scheduled weekly hours and location. The posting describes employee discounts, EAP, sick pay, paid time off, paid maternity and parental leave, company-paid holidays, transit benefits, 401(k) with company match, health benefits, spending accounts, disability benefits, life insurance, and tuition reimbursement for different hour bands, subject to plan terms and applicable regulations.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including the ability to fill scheduling gaps when able.
Positive, energetic, hardworking, and reliable approach to assigned tasks.
Consideration and support for colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and acquire store knowledge.
Comfort and efficiency using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find suitable books and other products.
Maintain attractive store presentation, displays, and cleanliness.
Unpack and receive deliveries, then shelve products accurately and efficiently.
Operate registers quickly, reliably, and professionally.
Use registers, computers, tablets, programs, BookMaster, and other available information tools.
Maintain book, gifting, toy, and other product sections and backstock through merchandising and visual presentation.
Support the café team when needed.
Understand and follow loss-prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Make book recommendations and assist customers throughout the store.
Support sales objectives and promote relevant products and initiatives, including Our Monthly Picks, Book of the Year, Membership, and preorders.
Support other stores in the wider Cluster when able and needed.
Comply with company policies and procedures.