Bookseller - Temporary

Barnes & Noble•Orland Park, IL

24d

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports store operations by maintaining attractive displays, unpacking and shelving deliveries, keeping the store clean and organized, and operating registers to provide quick, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility when scheduling gaps arise, a positive and energetic approach to assigned work, consideration for colleagues, cheerful customer service, and willingness to learn. The position requires mastering bookstore operational competencies, including using store technology, merchandising, register operation, receiving and shelving stock, locating products, assisting the café team when needed, and following loss-prevention and de-escalation procedures. As experience grows, Booksellers develop knowledge across books and other product categories, maintain sections and backstock, make recommendations, and help customers shop. They also support sales initiatives and new releases. Employees who master the role may advance to Senior Bookseller. The position involves prolonged standing, repetitive bending, lifting, and extensive walking. Employees may work in other stores when able and when needed to support the wider Cluster. Compliance with company policies and procedures is required.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store needs, including the ability to fill scheduling gaps when able.
Positive, energetic, and reliable approach to assigned work.
Considerate and supportive conduct toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and store knowledge.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and connect them with appropriate books and products.
Maintain attractive store presentation and cleanliness, including merchandising displays and shelving products.
Operate registers quickly, accurately, and professionally.
Support receiving and unpacking deliveries and shelve merchandise efficiently and accurately.
Use store technology and information tools to locate books and other products.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand products.
Maintain sections and backstock and present books and other products in an interesting and attractive manner.
Recommend books and help customers throughout store sections.
Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Maintain reliable and punctual attendance and fill scheduling gaps when able.
Support colleagues and the wider store team, including potentially working in other stores when able and needed.
Comply with company policies and procedures.

Benefits

Employee discount.
Employee Assistance Program (EAP).
Sick pay.
Paid time off, including paid maternity and parental leave, for eligible schedules.
Company-paid holidays for eligible schedules.
401(k) with company match for eligible schedules.
Comprehensive medical, dental, and vision health benefits for eligible schedules.
Healthcare and dependent care spending accounts for eligible schedules.
Disability benefits for eligible schedules.
Life insurance for eligible schedules.
Transit benefits for eligible schedules.
Tuition reimbursement for eligible schedules.