Bookseller - Temporary

Barnes & Noble•Silverdale, WA
•$17 - $19

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports store operations by maintaining attractive displays, unpacking and shelving deliveries, keeping the store tidy, and operating registers to provide quick, friendly, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to assigned work, consideration toward colleagues, cheerful customer service, and a willingness to learn. The role requires mastering operational competencies, including using store technology, merchandising books and other products, operating registers, receiving and shelving deliveries, locating products, assisting the café team when needed, and following loss-prevention and de-escalation procedures. As experience grows, Booksellers develop knowledge of books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives and new releases. Employees who demonstrate mastery of the role are expected to advance to Senior Bookseller. The position involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Employees may work in other stores when able and needed to support the wider Cluster. The hourly pay range is $17.25 to $18.75, depending on experience, seniority, geographic location, and other legally permitted factors. The position is temporary.

Requirements

  • Reliable and punctual attendance for scheduled shifts.
  • Flexibility and responsiveness to store scheduling needs; stores operate from early mornings to late evenings every day, including weekends and most holidays.
  • Positive, willing, energetic, and reliable approach to assigned work.
  • Supportive and considerate conduct toward colleagues.
  • Cheerful, helpful customer service.
  • Aptitude and willingness to learn new skills and knowledge.
  • Comfort and efficiency using varied technology, including registers, computers, tablets, programs, and other tools.
  • Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

  • Welcome customers, answer questions, and help them find books and other products.
  • Maintain attractive store presentation, displays, cleanliness, and merchandising across books and other product categories.
  • Unpack and receive deliveries and shelve merchandise efficiently and accurately.
  • Operate registers quickly, reliably, and professionally.
  • Use store technology and information tools, including registers, computers, tablets, programs, BookMaster, and other available tools.
  • Locate books and products using personal knowledge, colleagues, BookMaster, and available information tools.
  • Support the café team when needed.
  • Understand and follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
  • Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music, movies, and newsstand products.
  • Maintain store sections and backstock and present books and other products in an interesting and attractive manner.
  • Recommend books to customers and support sales objectives such as Our Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
  • Comply with company policies and procedures.
  • Support other stores in the wider Cluster when able and needed.
  • Maintain reliable and punctual attendance, be flexible in responding to store needs, and support colleagues and customers.

Benefits

  • Employee discount.
  • Employee Assistance Program (EAP).
  • Sick pay.
  • Paid time off, with eligibility and amounts depending on scheduled hours and tenure.
  • Paid maternity and parental leave, as described for eligible schedules.
  • Company-paid holidays.
  • 401(k) with company match or 401(k), depending on scheduled hours and applicable plan terms.
  • Transit benefits.
  • Medical, dental, and vision benefits for eligible employees and dependents, depending on scheduled hours.
  • Healthcare and dependent care spending accounts, depending on scheduled hours.
  • Disability benefits.
  • Life insurance.
  • Tuition reimbursement.
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