Bookseller - Temporary

Barnes & Noble•Fort Wayne, IN

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports efficient store operations by maintaining attractive displays, unpacking and shelving deliveries, tidying merchandise, and serving customers at the register. Booksellers are expected to demonstrate reliable attendance, flexibility to support store scheduling needs, a positive and energetic approach, consideration for colleagues, cheerful customer service, and willingness to learn. They work as part of a busy team and develop proficiency in store operations, merchandising, technology, customer service, receiving, shelving, and loss prevention. The work involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also work at other stores when able and when needed to support the wider Cluster. As experience grows, Booksellers build knowledge across books and other store categories, use that knowledge to maintain sections and assist customers, make recommendations, and support sales objectives and new releases. The role offers a path to Senior Bookseller as skills and expertise develop. Booksellers must comply with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store needs, including filling scheduling gaps when able.
Approach work positively, carrying out assigned tasks purposefully, energetically, and reliably.
Be supportive and considerate of colleagues and helpful to customers.
Demonstrate willingness and aptitude to learn new skills and acquire store knowledge.
Be comfortable using varied technology, including registers, computers, tablets, programs, and other tools.
Develop proficiency in merchandising, register operations, receiving and shelving, product finding, and loss prevention.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect readers with appropriate books and products.
Maintain attractive store presentation, displays, cleanliness, and merchandising across books, gifting, toys, and other product categories.
Unpack deliveries and shelve merchandise efficiently and accurately.
Operate the register quickly, reliably, and professionally.
Use store technology and information tools, including registers, computers, tablets, programs, BookMaster, and other available tools.
Find books and other products accurately using personal knowledge, colleagues, BookMaster, and available information tools.
Support the café team when needed.
Understand and follow loss prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Make book recommendations and help customers throughout varied sections of the store.
Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Maintain store sections and backstock effectively.
Support colleagues and fill scheduling gaps when able, including potentially supporting other stores in the Cluster.
Comply with company policies and procedures.