Bookseller - Temporary

Barnes & Noble•Kirkland, WA

11d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find relevant titles and products. The role also supports the presentation and efficient operation of the store by unpacking and shelving deliveries, maintaining displays, and operating registers to provide quick, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility when scheduling gaps arise, a positive and energetic approach, consideration for colleagues, cheerful customer service, and a willingness to learn. They will be trained in store operations and technology, merchandising, visual presentation, register operations, receiving and shelving, product-finding tools, café support when needed, and loss prevention and de-escalation procedures. The position involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also work at other stores to support the wider Cluster when able and needed. As they gain experience, they build product knowledge across books and other store categories, maintain sections and backstock, recommend products, and support sales objectives. Employees who master the role are expected to advance to Senior Bookseller. Booksellers must comply with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Approach work positively and perform assigned tasks purposefully, energetically, and reliably.
Be supportive and considerate of colleagues.
Provide cheerful, helpful customer service.
Show aptitude and willingness to learn new skills and knowledge.
Be comfortable and efficient using varied technology, including registers, computers, tablets, programs, and other tools.
Develop and use merchandising and visual merchandising skills.
Perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find appropriate books and products.
Maintain attractive store presentation, displays, cleanliness, and efficient store operations.
Unpack deliveries and shelve books and other products accurately and efficiently.
Operate registers quickly, competently, and reliably.
Use registers, computers, tablets, programs, BookMaster, and other available information tools.
Support the café team when needed.
Follow loss prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support.
Build knowledge of fiction, nonfiction, children's books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Maintain sections and backstock and present books and other products attractively.
Make effective recommendations to customers throughout the store.
Support sales objectives and initiatives such as Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Work at other stores when able and needed to support the wider Cluster.
Comply with company policies and procedures.