Bookseller - Temporary

Barnes & Noble•Meriden, CT

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports attractive store presentation and efficient operations by unpacking and shelving deliveries, maintaining displays, and operating registers in a quick, friendly, and professional manner. Booksellers are expected to demonstrate reliable attendance, flexibility when scheduling needs arise, a positive and dependable approach to assigned tasks, consideration for colleagues, cheerful customer service, and willingness to learn. They work as part of a busy team and develop proficiency in the store’s operational competencies and product knowledge. As their experience and skills grow, they are expected to contribute increasingly to the store and may advance to Senior Bookseller. The work involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also work in other stores when able and when needed to support the wider Cluster. They must comply with company policies and procedures.

Requirements

  • Reliable and punctual attendance for scheduled shifts.
  • Flexibility and responsiveness to store needs, including filling scheduling gaps when able.
  • A positive, energetic, hardworking, and reliable approach to assigned tasks.
  • A supportive and considerate attitude toward colleagues.
  • A cheerful, helpful approach to customers.
  • Aptitude and willingness to learn new skills and knowledge.
  • Ability to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
  • Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

  • Welcome customers, answer questions, and help them find books and other products.
  • Maintain attractive store presentation, cleanliness, displays, and merchandising across books and other product categories.
  • Operate registers quickly, accurately, and professionally.
  • Support receiving and unpacking deliveries and shelve products efficiently and accurately.
  • Use available information tools, BookMaster, and colleagues’ knowledge to locate books and other products.
  • Support the café team when needed.
  • Follow loss prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
  • Build knowledge of fiction, nonfiction, children's books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
  • Maintain store sections and backstock and present books and other products attractively.
  • Make book recommendations and help customers with their shopping.
  • Support sales objectives and products, including Our Monthly Picks, Book of the Year, Membership, preorders, and new releases.
  • Maintain reliable attendance, respond flexibly to store scheduling needs when able, and support colleagues.
  • Comply with company policies and procedures.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off
  • Paid maternity and parental leave
  • Company-paid holidays
  • 401(k) with company match
  • Transit benefits
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Healthcare and dependent care spending accounts
  • Disability benefits
  • Life insurance
  • Tuition reimbursement
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