Bookseller - Temporary

Barnes & Noble•Champaign, IL

5d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find books and other products. The role also supports store operations by maintaining attractive displays, unpacking and shelving deliveries, keeping the store tidy, and serving customers efficiently and professionally at the register. Booksellers are trained to use store technology, develop merchandising and visual presentation skills, support receiving and shelving, locate products using available information tools, assist the café team when needed, and follow loss prevention and de-escalation procedures. The position involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also support other stores in the wider Cluster when able and needed. As they gain experience, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives and new releases. The role complies with company policies and procedures and offers a career path toward Senior Bookseller as skills develop.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including early mornings, late evenings, weekends, and most holidays.
Bring a positive, willing, energetic, and reliable approach to assigned work.
Be supportive and considerate of colleagues and helpful to customers.
Show aptitude and willingness to learn new skills and acquire store knowledge.
Be comfortable and efficient using varied technology, including registers, computers, tablets, programs, and other tools.
Develop and use merchandising skills to maintain store presentation and cleanliness.
Operate a register competently and serve customers quickly and reliably.
Support receiving, delivery unpacking, and accurate shelving.
Locate books and other products accurately using personal or colleague knowledge and available store tools.
Understand loss prevention procedures and de-escalation techniques.
Be able to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find suitable books and products.
Maintain attractive store displays, cleanliness, and product presentation.
Unpack and receive deliveries and shelve products efficiently and accurately.
Operate registers and provide quick, reliable, and professional customer service.
Use store technology, including registers, computers, tablets, programs, BookMaster, and other information tools.
Maintain book sections, backstock, and presentation across fiction, nonfiction, children's books, and other product categories.
Make book and product recommendations to customers.
Support sales objectives, including Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Support the café team when needed.
Follow loss prevention procedures, identify theft or problematic behavior, and use de-escalation techniques or seek support.
Maintain reliable attendance, work assigned shifts, and fill scheduling gaps when able.
Support colleagues and, when able and needed, other stores in the wider Cluster.
Comply with company policies and procedures.