Bookseller - Temporary

Barnes & Noble•Ithaca, NY

12d•$16•Onsite

About The Position

A Barnes & Noble Bookseller is an integral member of the bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports store presentation and efficient operations by unpacking and shelving deliveries, maintaining displays, and operating registers to provide professional customer service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to assigned work, consideration and support for colleagues, cheerfulness and helpfulness toward customers, willingness to learn, and enjoyment of bookselling. They work as part of a busy team and are trained to master operational competencies, including technology use, merchandising, register operation, receiving and shelving merchandise, product discovery, café support when needed, and loss prevention and de-escalation procedures. As experience develops, Booksellers build knowledge of books and other store merchandise, maintain sections and backstock, make recommendations, and support sales objectives and new releases. They are expected to comply with company policies and procedures. With demonstrated mastery of the role's skills, Booksellers are expected to advance to Senior Bookseller. Employees may work in other stores when able and needed to support the wider Cluster.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including availability to fill scheduling gaps when able.
Positive, willing, energetic, and reliable approach to assigned tasks.
Considerate and supportive conduct toward colleagues.
Cheerful, helpful, and customer-focused approach.
Aptitude and willingness to learn new skills and acquire store knowledge.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.
Ability to use varied technology comfortably and efficiently.

Responsibilities

Welcome customers, answer questions, and help connect readers with appropriate titles and products.
Maintain attractive store presentation, cleanliness, and displays, including book and other product sections.
Operate registers quickly, reliably, and professionally.
Support receiving and unpacking deliveries and accurately shelve merchandise.
Use registers, computers, tablets, programs, BookMaster, and other information tools to locate products and perform store tasks.
Support the café team when needed.
Follow loss prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
Build knowledge of fiction, nonfiction, children's books, and other store categories, including educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand products.
Maintain store sections and backstock and present books and other products attractively.
Make effective book recommendations and help customers with their shopping.
Support sales objectives and promote products and programs such as Our Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Comply with company policies and procedures.
Support other stores in the wider Cluster when able and needed.