Bookseller - Temporary

Barnes & Noble•Altamonte Springs, FL

7d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookstore team, welcoming customers, answering questions, and connecting readers with appropriate books and products. The role also helps maintain an attractive, clean, and efficiently run store by unpacking and shelving deliveries, tidying displays, and operating registers in a quick, friendly, and professional manner. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to assigned work, consideration for colleagues, cheerful customer service, willingness to learn, and enthusiasm for bookselling. The position requires mastering operational competencies, including using store technology, merchandising and visual presentation, register operation, receiving and shelving deliveries, locating products with available information tools, supporting the café team when needed, and following loss-prevention and de-escalation procedures. As knowledge and experience grow, Booksellers develop expertise across fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand. They use this knowledge to maintain sections and backstock, make recommendations, assist customers, and support sales initiatives and new releases. Booksellers may work in other stores when able and needed to support the wider Cluster. The position involves prolonged standing, repetitive bending, lifting, and extensive walking. Advancement to Senior Bookseller may follow as skills develop and are demonstrated. Employees must comply with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able; stores are open early mornings to late evenings every day, including weekends and most holidays.
Approach work positively and willingly, completing assigned tasks with purpose, energy, and reliability.
Be supportive and considerate of colleagues and willing to help the team.
Provide cheerful, helpful customer service.
Show aptitude and willingness to learn new skills and acquire new knowledge.
Be comfortable and efficient using varied technology, including registers, computers, tablets, programs, and other tools.
Perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.
Comply with company policies and procedures.

Responsibilities

Welcome customers, answer questions, and help connect readers with appropriate books and products.
Maintain the attractive presentation, cleanliness, and efficient operation of the store, including tidying displays.
Unpack deliveries and shelve books and other products accurately and efficiently.
Operate registers quickly, competently, and reliably while providing professional customer service.
Use store technology and information tools, including registers, computers, tablets, programs, BookMaster, and other available tools.
Maintain book presentation and cleanliness through merchandising, and maintain presentation in gifting, toys, and other product categories through visual merchandising.
Locate books and other products accurately using personal and colleagues’ knowledge and available information tools.
Support the café team willingly and effectively when needed.
Understand and follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Develop knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand.
Use product knowledge to maintain sections and backstock, assist customers, make recommendations, and support sales objectives, products, and new releases.
Support store scheduling needs and, when able and needed, work in other stores in the wider Cluster.
Comply with company policies and procedures.