Bookseller - Temporary

Barnes & Noble•Eugene, OR

13d

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find books and other products. The role also supports efficient store operations by unpacking and shelving deliveries, maintaining attractive displays and clean sections, and serving customers quickly and professionally at the register. Booksellers are expected to demonstrate reliable attendance, flexibility when scheduling gaps arise, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. They receive training in the operational competencies of the role, including using store technology, merchandising, operating registers, receiving and shelving deliveries, locating products, supporting the café team when needed, and following loss-prevention procedures and de-escalation techniques. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also work in other stores when able and needed to support the wider Cluster. As they gain experience, Booksellers build knowledge across books and other store product categories, maintain sections and backstock, make recommendations, and support sales initiatives and new releases. The role’s career path can lead to Senior Bookseller as skills and expertise develop. Booksellers must comply with company policies and procedures. The position is temporary.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Approach work positively and energetically, completing assigned tasks purposefully and reliably.
Be supportive and considerate of colleagues and willing to help the team.
Provide cheerful, helpful customer service.
Demonstrate aptitude and willingness to learn new skills and store knowledge.
Be comfortable and efficient using varied technology, including registers, computers, tablets, and programs.
Develop competence in merchandising, visual presentation, register operation, receiving, and shelving.
Be willing to support the café team when needed.
Understand and follow loss-prevention procedures and de-escalation techniques.
Meet the physical demands of prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect them with appropriate books and products.
Maintain attractive store presentation, clean displays, and organized sections.
Unpack and receive deliveries, then shelve products accurately and efficiently.
Operate registers quickly and reliably while providing professional customer service.
Use registers, computers, tablets, programs, BookMaster, and other available information tools to perform store tasks and locate products.
Develop and apply merchandising and visual merchandising skills across books, gifting, toys, and other product categories.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support as appropriate.
Build knowledge across fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
Use product knowledge to maintain sections and backstock, make customer recommendations, and support sales objectives, key products, and new releases.
Work in other stores when able and needed to support the wider Cluster.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for eligible scheduled-hours tiers)
Company-paid holidays (for eligible scheduled-hours tiers)
401(k) with company match (for eligible scheduled-hours tiers)
Transit benefits (for eligible scheduled-hours tiers)
Comprehensive medical, dental, and vision benefits (for employees scheduled 30 or more hours)
Healthcare and dependent care spending accounts (for employees scheduled 30 or more hours)
Disability benefits (for employees scheduled 30 or more hours)
Life insurance (for employees scheduled 30 or more hours)
Tuition reimbursement (for employees scheduled 30 or more hours)