Bookseller - Temporary

Barnes & Noble•Newington, NH

13d•Onsite

About The Position

A Barnes & Noble Bookseller is an integral member of the store team, welcoming customers, answering questions, and helping readers find books and other products. The Bookseller also helps maintain attractive store displays, unpack and shelve deliveries, operate registers, and provide professional customer service. The position requires developing operational skills, product and book knowledge, and the ability to support store sales objectives. Booksellers may also support the café team and, when able and needed, work in other stores within the wider Cluster. As skills and expertise develop, the expected next career step is Senior Bookseller. The role is temporary and requires compliance with company policies and procedures.

Requirements

Demonstrate reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Approach assigned work positively, energetically, and reliably.
Be supportive and considerate of colleagues and consistently helpful and cheerful with customers.
Show aptitude and willingness to learn new skills and acquire knowledge about the store and its products.
Be comfortable using varied technology, including registers, computers, tablets, programs, and other tools.
Meet physical demands including prolonged standing, repetitive bending, lifting, and extensive walking.

Nice To Haves

Ability to work in other stores when needed to support the wider Cluster.
Enjoy bookselling and develop book knowledge and product expertise.

Responsibilities

Welcome customers, answer questions, and help them find appropriate books and other products.
Maintain store presentation, cleanliness, merchandising, displays, sections, and backstock.
Unpack and receive deliveries and accurately shelve products.
Operate registers quickly, competently, and reliably.
Use store technology and information tools, including computers, tablets, programs, registers, and BookMaster, to locate products and support store operations.
Develop and apply book knowledge across fiction, nonfiction, and children’s books to maintain sections and make recommendations.
Build knowledge of educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand, and use it to assist customers and maintain merchandise.
Support sales objectives and products, including Our Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Support the café team when needed.
Follow loss prevention procedures, identify theft or problematic behavior, use de-escalation techniques, and seek support when appropriate.
Maintain reliable and punctual attendance, work flexibly in response to store needs, and support colleagues.
Comply with company policies and procedures.