Bookseller - Temporary

Barnes & Noble•Carmel, IN

24d•Onsite

About The Position

A Barnes & Noble Bookseller is an integral member of the bookselling team, welcoming customers, answering questions, and helping readers find appropriate books and products. The role also supports the store’s presentation and efficient operation by unpacking and shelving deliveries, maintaining displays, and operating registers to provide professional customer service. Booksellers are expected to demonstrate reliable attendance, flexibility, a positive and energetic approach, consideration for colleagues, cheerful customer service, and a willingness to learn. They will be trained in store operations, including using technology and registers, merchandising, receiving and shelving stock, locating products with available tools, supporting the café when needed, and following loss-prevention and de-escalation procedures. As bookselling knowledge grows, the Bookseller maintains sections and backstock, presents products attractively, recommends books, and supports sales objectives and new releases across books and other store categories. The role involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work in other stores when able and when needed to support the wider Cluster. With demonstrated mastery, the expected next career step is Senior Bookseller. The employee must comply with company policies and procedures. Benefits vary according to scheduled weekly hours and location/state regulations.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling gaps when able; stores are open early mornings through late evenings every day, including weekends and most holidays.
Bring a positive, willing, energetic, and reliable approach to assigned work.
Be supportive and considerate of colleagues and cheerful and helpful with customers.
Demonstrate aptitude and willingness to learn new skills and store knowledge.
Become proficient with registers, computers, tablets, programs, and other tools.
Develop merchandising, visual merchandising, register, receiving, shelving, product-location, loss-prevention, and de-escalation skills.
Meet the physical demands of prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect them with books and other products.
Maintain attractive store presentation, displays, cleanliness, and product sections.
Operate registers efficiently and provide quick, friendly, professional customer service.
Support receiving and unpacking deliveries and shelve merchandise accurately and efficiently.
Use store technology, BookMaster, and other information tools to locate books and products.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Develop knowledge of books and other stocked categories to maintain sections and backstock and assist customers.
Make effective book recommendations and support sales objectives, including Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Work collaboratively with colleagues and, when able and needed, support other stores in the Cluster.
Comply with company policies and procedures.