Bolting Solutions Sales Engineer

Curtiss-Wright Corporation • Middleburg Heights, OH

13d • $110,000 - $120,000 • Remote

About The Position

The Bolting Solutions Sales Engineer provides technical support to ensure successful customer integration and implementation of established company products. The role supports the unit sales plan through pre-sales and post-sales technical consulting, and by developing reports and programs for products and customers. It requires extensive knowledge of the company’s most complex products.

The position prepares and presents service, preventative maintenance, and new equipment plans to internal teams, ensuring that plans meet customer needs and are feasible within cost, time, and environmental constraints. It involves understanding customers’ equipment needs, current issues, future equipment plans, and budget limitations. Post-sale work includes advising customers about product enhancements, supporting billing, and applying customer feedback to improve products and processes.

The role develops and maintains inventory and training programs, monitoring and improving them as products and customer needs evolve. Duties include preparing service proposals, developing and maintaining outage schedules, training customers on company and partner equipment, troubleshooting equipment issues, coordinating schedules and customer needs, preparing pre- and post-outage reports, supporting billing, updating inventory programs, and forecasting service and spare-parts sales. The schedule requires flexibility for travel and work on holidays, weekends, and more than 40 hours per week. The position is remote, with visits as needed to Middleburg Heights, Ohio, and other company or customer facilities.

Requirements

• 3–5 years of related experience.
• Bachelor’s degree in Engineering or Business Administration.
• Ability to troubleshoot and diagnose technical problems with engineered products.
• Ability to read engineering drawings and wiring diagrams and follow test instructions.
• Ability to effectively communicate with others.
• Strong oral and written communication skills.
• Ability to gain unescorted access to an operating nuclear power facility.

Responsibilities

• Provide technical support for successful customer integration and implementation of established company products.
• Support the unit sales plan through pre-sales and post-sales technical consulting.
• Develop reports and programs that support products and customers.
• Prepare and present customer service, preventative maintenance, and new equipment plans to company teams, ensuring they meet customer needs and are feasible within cost, time, and environmental constraints.
• Understand customers’ equipment needs, current issues, future equipment plans, and budget restraints.
• Keep customers informed about product enhancements that can address changing business and network system needs.
• Provide billing support and implement customer feedback to improve products and processes.
• Develop, maintain, monitor, and improve inventory and training programs as products and customer needs evolve.
• Prepare service proposals and develop and maintain outage schedules.
• Train customers on company and partner equipment.
• Troubleshoot equipment issues and communicate schedules and customer needs.
• Prepare pre- and post-outage reports.
• Update inventory programs and forecast service and spare-parts sales.
• Travel and work flexible hours, including holidays, weekends, and more than 40 hours per week, as needed.

Benefits

• Paid time off.
• 401(k) with employer match and profit sharing.
• Health and wellness benefits.
• Learning and development opportunities.
• Referral program.
• Competitive pay.
• Recognition.
• Employee stock purchase plan.
• Inclusive and supportive culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level